Received several awards including the Army achievement medal for performing duties while in the United States Army Reserve.Training and experience in areas of:Supervision and managementSix Sigma / LeanRisk ManagementTroubleshootingEquipment acquisition using letters of justificationA+N+Responsible for working with battlefield signal support systems and terminal devices. Duties including: Maintaining radio and data distribution… Show more Received several awards including the Army achievement medal for performing duties while in the United States Army Reserve.Training and experience in areas of:Supervision and managementSix Sigma / LeanRisk ManagementTroubleshootingEquipment acquisition using letters of justificationA+N+Responsible for working with battlefield signal support systems and terminal devices. Duties including: Maintaining radio and data distribution systems Performing signal support functions and technical assistance for computer systems Providing technical assistance and training for local area networks Maintenance for equipment, terminal devices, assigned vehicles and power generators Show less

Responsible for sales related aspects of a multimillion dollar Apple Specialist retail location. Duties including but not limited to developing relationships with vendors and distributors, staff management, and customer satisfaction resolution.

Responsible for all aspects of the service department including:Achieving Apple Macintosh Certified TechnicianWorking with Apple to maintain the highest service standards using benchmarksDeveloping SOP for the departmentRepairing Apple computers as a tech as neededAnalyzing reports to forecast demand and scheduled techniciansReviewing all repairs and assigned priorityHandling any customer service issues