Dillon Larocque Email & Phone Number

• Identify and close new business opportunities while achieving sales targets.• Manage and strengthen existing accounts and relationships.• Maintain an accurate and up-to-date CRM with information on activities and opportunities.• Guide and oversee deals through the entire sales cycle.• Foster relationships with DLT counterparts and follow up on leads from marketing and Autodesk.

• Take ownership of customer relationships, ensuring smooth onboarding, increasing adoption, pursuing cross and up-selling opportunities, and prioritizing customer satisfaction.• Establish a trusted advisor relationship, delivering ongoing value from our products and services.• Foster strong relationships to drive repeat business and customer loyalty.• Manage customer escalations and proactively address at-risk customers.• Communicate with customers to understand needs, drive growth, and facilitate renewals. • Utilize Microsoft Dynamics CRM to document interactions and opportunities.

Thornton, Colorado, United States

• Created customer quotes utilizing Microsoft Dynamics CRM to document all customer interactions, opportunities, and transactions.• Processed customer orders and collaborated with accounting to ensure smooth transaction processing and provide proof of payment.• Supported sales representatives by assisting with various tasks related to customer accounts and transactions.• Maintained consistency in using Microsoft Dynamics CRM as the central platform for documenting customer interactions, opportunities, and transactions.

Thornton, Colorado

• Delivered exceptional customer service to the active adult living community, including answering inquiries about facility information, services, and programs.• Managed and distributed activity equipment and keys, ensuring smooth operations for residents.• Administered membership programs and facilitated set-up and takedown for various events and activities.• Enforced board-approved rules to maintain order and enhance the community experience.• Upheld a safe and clean environment for residents and guests, prioritizing their well-being and satisfaction

• Served customers by selling products and meeting customer needs.• Managed and processed sales accounts.• Assisted with the marketing of new printing press.