Sales Specialist
CurrentGreeting potential customers and assessing purchasing needs by actively listening and providing recommendations based on customers automotive requirementsResearching new car products and trends through automotive releases to stay up to date and make the best recommendations to potential customersDemonstrating car functions to customers, describing options, explaining related purchasing costs and accompanying customers on test drivesQualifying warm internet leads and follow up with information regarding new and pre-owned vehicle availability, options and priceMentored new car sales associates after one-and-a-half years with the companyNegotiated pricing and financing optionsConnected with customers to meet and exceed their expectations for 98% customer satisfactionIncreased new car sales by 15% over a 1-year period and increased gross profit per car by an average of 8%