Dillon Rice Email and Phone Number

- Expertly utilizes Typescript and AngularJS to develop and enhance UIs with complex permission structures, ensuring robust functionality and user-friendly interfaces.-Employs Golang and Ruby on Rails for seamless integration of Cisco devices with advanced licensing technology, facilitating efficient and secure communication across platforms- Consistently delivers new features and resolves bugs in an Agile environment, contributing to rapid iteration and continuous improvement of software products

- Designed, built and tested new end to end features using JavaScript, Ruby on Rails, VueJs, Elasticsearch, and PostgreSQL using readable and object-oriented code that adhered to company style guides; Fixed bugs, and performed QA testing and code reviews.- Architected and implemented batch ETL processes and scalable bulk editing interfaces that made data available 80% faster.- Prepared and led weekly stack status meetings, resulting in a 100% reduction in system bugs and security issues.- Directly engaged with clients to proactively address product expectations, provide support, and drive seamless integration, resulting in a sub-2% client attrition rate over three years while effectively managing remote work in a startup environment. - Implemented new controllers and api endpoints that adhered to RESTful principles. Created non-RESTful endpoints in situations where the standard RESTful approach did not fit system requirements or constraints. - Created client-facing “Access API” API endpoints and services utilized by Fortune 500 companies.- Implemented SSO user routing interfaces using SAML for clients employing Okta, Active Directory, and other IDPs.- Developed and enhanced API integrations with external data providers, such as Crunchbase, Pitchbook, and Salesforce.- Developed Elasticsearch indices to optimize user-facing search functionality, utilizing non-model based approaches.- Designed efficient asynchronous indexing jobs for Elasticsearch and other computationally expensive tasks using Sidekiq.- Developed Rails helpers to facilitate polymorphic model and data transformations for storage, indexing, and serialization.- Implemented optimized database queries utilizing targeted JSONB queries for improved performance and specificity.- Implemented new Vue components for activity feed, graphs, data visualizations, and embedded external integrations.

-Engineered automated integration and unit tests for Ruby on Rails backend using domain specific languages like Rspec- Fixed front end bugs using JavaScript and React- Designed and implemented automated Reddit bot to enhance SEO and increase traffic to article reviews.

- Directed I/O team and all operational projects for growth phase startup, including 30+ simultaneous projects, including new client implementations and renewals for 80+ clients;- Headed, orchestrated, and organized weekly cross-functional meetings for the organization's operational and development teams to ensure project deadlines were being met, projects stayed on budget, and risks were identified in advance.- Designed and developed documentation for system and business processes and procedures used by the entire operations team in order to standardize processes and reduce financial impact of administrative errors.

Manages eligibility and data related operations department

Managed technical support and EDI team for Nonstop Wellness. Responsibilities included I/O Data Exchange, managing client system implementations, testing and organizing the development cycle for new products and applications, data reconciliation, scripting for/fixing data issues in MongoDB using JavaScript.

- Engineered and implemented E2E tests in JavaScript for proprietary MEAN stack software to prevent regressions and errors that would impact the organization financially; Deployed code through Elastic Beanstalk pipeline to ensure build quality.- Devised, tested, and deployed scripts for MongoDB to maintain data integrity and accuracy resulting in better client and administrative experience, and impactful financial savings from errors.- Worked with CTO and development team to Identify and diagnose bugs and spearhead new features to enhance the application to meet client and vendor needs, yielding monthly savings of $1000+ through the reduction of administrative errors and increased client satisfaction.

Worked directly with the CEO to establish Salesforce prospect database for early stage startup. Assisted CMO with digital marketing campaigns to attract prospective clients.

Officer position at the Pi Sigma Alpha Political Science Honors Society at California State University, Chico.

Developed leadership and management skills necessary to effectively organize students.Developed public speaking and communication abilities.

Learned the importance of customer satisfaction.Developed time and logistical management skills by organizing all drivers by most effective route of delivery.

Developed tools to be friendly and efficient in interaction with customers while in a fast-paced work environmentPerformed closing procedures including balancing cash and credit card transactions

Learned to balance cash and credit card transaction at the end of each shiftWorked with receiving manifests and stocking inventory