Dillon Richardson Email & Phone Number

Crystal, Minnesota, United States

Human Resources Generalist

Oakdale, Minnesota, United States

-Supervised office staff by conducting one on ones around quantifiable metrics and goals and led bi-monthly team meetings-Directed the compliance of client and staff files by conducting monthly internal audits as well as the assurance of our 24/7 customized living home-Designed and maintained onboarding and orientation process for new employees from the.

Blaine, Minnesota, United States

-Ran a department with an income of $25k-$35k a week-Spearheaded the training, development and maintenance of a handpicked team of eight high producing individuals-Held control over merchandising and floor schematics within and outside individual department-Implemented processes for keeping store and department standards through daily compliance.

Roseville Minnesota

- Control recruiting/on-boarding and development of current staff-Partner with General Manager to do weekly forecasts based on projected revenue- Develop and published a schedule involving 60+ individuals on a weekly basis- Execute self-audits in our store daily/monthly- Proficient at all tasks in our location including, but not limited to, marketing.

Greater Minneapolis-St. Paul Area

- Coaching and training bakers and certified trainers- Continued support developing the baking team in baking sciences- Oversee several cafes in the north and south minneapolis markets- Involved in the hiring and onboarding process of our new key baking staff- Responsible for following up on disciplinary actions for the team- Fully independent of my own.

Bowling Green, KY

- Assisted in maintaining a team of 12 for third-party Verizon call center- Assisted in training- Weekly coaching for team individuals- Listening to calls to ensure correct approach and skills directed to each customer- Took service calls from customers regarding a variety of issues from technical to sales

Bowling Green, KY

- Daily customer service and sales interaction- Adept at highly functional POS system in store- Utilized planning/development software to create custom orders for customers- Assisted customers with picking out and transporting their purchases

Glasgow, KY

- Trained and developed a team for out-going distribution of product- Maintained an OSHA standard safe environment- Directly responsible for the distribution of small parcel goods

Bachelor'S Degree, Multi/Interdisciplinary Studies With Concentration In Business

Education record