Currently, I am a QA Functional Tester I at Activision, ensuring the quality and functionality of video games. With keen attention to detail, I collaborate with the development team to identify and address defects, delivering exceptional gaming experiences. As an Employee Engagement Committee member, I organize events and write newsletters to enhance employee satisfaction and overall engagement.I have also excelled as a Guest Service Team Lead at Mall of America, delivering exceptional experiences, leading a talented team, and resolving issues. In my role as an Information Specialist, I provided accurate information and recommendations to enhance visitor experiences.Previously, as a Maintenance Worker at Normandale Lutheran Church, I ensured a well-maintained environment and played a crucial role in event planning. Additionally, as a Ride Operator at Nickelodeon Universe, I operated amusement rides, prioritizing safety and guest enjoyment.With a diverse background, I bring a unique skill set and dedication to exceptional experiences. Seeking a career in HR, I am eager to leverage my expertise to contribute to an organization’s success. Let’s connect and explore opportunities to make a positive impact together.