• Assisted in media planning and strategy development.• Coordinated and executed digital media campaigns across various platforms.• Collaborated with internal teams to gather campaign requirements.• Conducted research to identify relevant target demographics, media channels, and trends.• Created and maintained campaign schedules.• Monitored campaign performance; provided regular reports and insights to clients and internal stakeholders.• Assisted in data analysis and interpretation to measure campaign effectiveness and identify areas for improvement.• Supported the team in managing client relationships, including attending meetings, preparing materials, and addressing client inquiries.

• Managed team's work schedules to complete customer coverage.• Maintained customer satisfaction with professional management of complex escalated customer concerns.• Oversaw delivery operations and courier coordination, as well as maintaining standards during manager's absence.

• Provided continued customer support after closing sales.• Remained up to date on current offerings and company processes.• Exceeded sales objectives to capture new leads and customers.

• Priority Service Representative• Package Courier