Dillon Roche Email & Phone Number

Frankford, NJ, US

Hampton, New Jersey, United States

Montvale, New Jersey, United States

• Played a critical role in solving the CrowdStrike issue that affected over 300 computers around the country on the SEC domain.
• Troubleshooted and solved routine issues concerning laptops, batteries, BSOD, software, Microsoft applications, and other hardware.
• Imaged and set-up 5+ NUCs, Aquas Boards, and rooms upgrades for conference rooms.
• Imaged 10+ laptops, set-up desks, and onboarded new employees, helped set up and explain how to work the MFA and VPN.

Augusta, New Jersey, United States

• Manage ordering and receiving of shipments 3 times a week and payment of relevant companies.
• Oversee cashier balancing and opening and closing of store and implemented changes that increased efficiency by over 15%.

Sparta, New Jersey, United States

• Achieved safe driving and time management skills to create a steady but reliable delivery time in under 45 minutes.
• Guided fellow and new staff through two separate owners as business was sold and transferred.

Morris County, New Jersey, United States

• Coordinated a team of 3 referees for travel soccer games ranging from ages 8 - 20.
• Led pre-game checks 30 minutes before and handled overseeing of field and possible injuries or disturbances.
• Supervised 22 players, 2 coaches, and fans and disciplined, if necessary, based on behavior patterns.

Bachelor Of Science In Information Technology Management, Information Technology, 3.5

Education record

Associate Of Applied Science