Dillon Carr Email & Phone Number

California, United States

Carlsbad, California, United States

Collaborated with Director of Product and VP of Customer Success to Co-manage 7 largest Enterprise accounts in the CompanyAttended On-site Client Conventions to provide training and demos of kvCOREHeld weekly meetings with Client leadership team, often Director of Operations or COO, to review product updates, feature requests, system bugs, and overall relationship with our system. Collaborated with the Product team to prioritize bug updates related to our Clients needCollaborated with the Technical Support team to resolve high value support tickets that our clients felt needed prioritization/special care. Held Support/Confidence calls for our Clients top producing agents who felt they were not getting the most out of kvCORE and needed a softer touch. Trained 3rd party trainers how to use kvCORE so that they could in-turn, train their Agents without needing our staff directly on-site. Provided internal training for all internal departments to improve overall product knowledge for our team

Carlsbad, California, United States

Greater San Diego Area

LevelUp RPO provides Strategic Talent Acquisition & Retention services via an RPO model. Recruitment Process Outsourcing is a form of business process outsourcing where our clients transfer all or part of their recruitment processes to us. It is a highly customizable, scalable platform that avoids fixed recruiting costs and the associated unnecessary overhead. We will form a service plan based on a calculated formula of amount of cost, risk, and reward for your business. We assume ownership of the design and management of the recruitment process & responsibility of results. Recruitment process outsourcing allows the flexibility to scale resources up and down in a cost-effective manner.