Dillon Chan Email & Phone Number

United States

United States

New York, New York, Us

New York, New York, Us

-Spearheaded the development and implementation of a new, scalable, and highly available virtual infrastructure, leveraging open-source solutions, resulting in a remarkable 75% reduction in hardware, licensing, and vendor support costs over a 5-year period.-Proactively managed major project schedules, ensuring timely completion by effectively communicating with team members and stakeholders to keep projects on track.-Took the initiative to initiate vendor outreach efforts to solicit potential solutions for various projects, collaborating closely with the CIO to secure approvals for quotes and drive projects forward.-Developed and presented an enhanced password policy proposal to senior management, incorporating industry-leading practices to strengthen security measures while improving usability, and successfully rolled out the new policy across the organization.-Championed cybersecurity initiatives, embedding a cybersecurity mindset within the IT team, emphasizing the importance of holistic cybersecurity practices beyond tool usage.-Advocated for team expansion to meet project demands, presenting a compelling proposal to senior management based on strategic and tactical organizational plans.-Successfully led the office and datacenter site firewall upgrade project, employing meticulous planning, stakeholder coordination, and proactive project oversight to achieve a seamless upgrade ahead of the current firewall subscription expiration, without encountering post-implementation issues.-Successfully implemented a new Mobile Device Management solution (Mosyle MDM) that enhanced device management, fortified device security, and yielded a remarkable 66% cost reduction in comparison to the previous solution.-Established a comprehensive documentation repository using BookStack, facilitating seamless knowledge sharing among colleagues and enhancing end-user support through user-friendly self-service guides.

-Delivered expert technical guidance and insights to the executive team, enabling informed decision-making regarding infrastructure and system changes aligned with business objectives.-In the initial month, performed an extensive nmap scan of the existing infrastructure environment, identifed assets and vulnerabilities, and successfully patched and mitigated critical vulnerabilities to ensure immediate security enhancement.-Revitalized and transformed the existing infrastructure by leveraging open-source solutions and seamlessly integrating secure infrastructure design principles throughout the entire process.-Enhanced and optimized the company’s data backup process using TrueNAS, establishing a robust framework encompassing multiple on-site and off-site backups, as well as implementing automated backup verification.-Led the successful office relocation project, spearheading the design and implementation of a secure infrastructure from scratch, and achieving an accelerated timeline by effectively allocating resources at each stage of the project.-Leveraged the office relocation opprotunity to enhance physical security measures by deploying modern network security cameras, implementing NFC-based physical access control, and introducing Yubikey as the NFC keys for improved, secure access management. -Implemented a company-wide directive establishing Yubikey as the preferred multi-factor authentication (MFA) method whenever feasible, including the creation of comprehensive documentation on Yubikey usage and conducting user training sessions to educate employees on the significance of MFA.-Conducted a comprehensive audit of all online company accounts and implemented standardized security settings across the board, enabling multi-factor authentication (MFA), and leveraging Google Single Sign-On (SSO) whenever applicable.-Produced informative documentation guides and conducted user education initiatives on email phishing and social engineering awareness.

Staten Island, Ny, Us

Master Of Business Administration - Mba, Information Technology Management

Master Of Science - Ms, Cybersecurity And Information Assurance

Bachelor Of Science - Bs, Information Systems And Informatics