Dillon Mitchell Email & Phone Number

Tulsa, Oklahoma, United States

Eden Prairie, MN, US

I work on a software development team building out systems for Optum Bank. The applications I've worked on include: money-movement processes, loan/credit data storage, and HSA account management applications. The user stories I work on usually center around the flow of data (APIs and databases) but I also work with business users to refine the UI.

Tulsa, OK, US

I was the lead Business Analyst for the Bank's electronic payment SaaS applications (Zelle, Account-to-Account, and Bill Pay), while also providing day-to-day support for ACH processes (PEP+). My favorite part of my of this role was the number of hats I wore. I handled operational support, process improvement, and disaster recovery efforts related to these.

Tulsa, OK, US

I worked on a team that was responsible for the support, process improvement, and disaster recovery duties for our A2A, Bill Pay, and ACH (PEP+) applications. Here are some accomplishments from my time in this role:- Acted as lead payments BA for the Zelle implementation project. Duties for this project included: gathering database requirements and mapping.

Tulsa, OK, US

I worked on a team that was responsible for the support, process improvement, and disaster recovery duties for our ACH application (PEP+). Here are some accomplishments from my time in this role:- Ensured 100% data accuracy and 99.9% uptime for the Bank’s Automated Clearing House (ACH) application. BOKF is a top 50 ACH Originator and processed over $326.

Tulsa, OK, US

During this year-long program, I rotated through 12 roles across the IT department to gain a comprehensive understanding of IT operations at BOKF. I completed numerous professional development workshops and emotional intelligence tests to recognize my weaknesses and how to best interreact with coworkers. Other opportunities during my time in the program.

I officiated grade-school basketball for various leagues in the Tulsa area. Here are some lessons I learned:- Quick decisions require quick explanations- You can communicate a lot without using any words- Confidence can cover up incompetence, to a point- You haven’t seen it all- Performance evaluation is about perspective, all should be considered.

Tulsa, OK, US

My main duty was aiding/shadowing the Mortgage team during their transition from the FiServ Loan system to MSP’s Black Knight platform. Some of my responsibilities related to this effort included: gap analysis, data mapping, and interface analysis to ensure all comprehensive loan data was received. In addition to my day-to-day duties, I worked with four.

I performed market research, advertising analysis, and ran patent searches for inventors and manufacturing companies in Oklahoma. My professional communication skills were sharpened by meeting with clients looking to customize their projects. In addition, I wrote part of the company's proposal for the grant-funded portion of their services.