Dillon Haas Email & Phone Number

Greater Seattle Area

Working to develop and improve in-line business solutions for the use of Microsoft 3rd Party Retail teams.

Greater Seattle Area

Works with Developers, Azure, and PowerBI to provide superior Customer Experiences and Reporting for Microsoft Stores

Bellevue Wa | Harrington Wa

I am a member of a skilled and distinguished Managed Service (Outsourced MSR) which supports Microsoft's OEM Business. I serve in the technical pillar of our 10 person team, and have cross-trained to bolster many of our team's other operations during peaks of demand. My role is to provide support and solutions for the following areas within OEM, while maintaining superior KPIs (work quality, data accuracy, SLAs):• Part of a high performing managed service within Microsoft OEM Operations. Was personally responsible for providing KPI driven support in three primary capacities: 1) SharePoint Site Collection Administration -Custom SharePoint Site and Site Template creation for Microsoft Project Managers -Strict controls on managing permissions and routing approval for Confidential Information -Archival, Site-Collection migration, MS Flow Integration, and problem solving to ensure continued stability and function of SPs with deprecated features (Workflows, InfoPath, SP Designer) -Support for all SharePoint user questions, and design requests.2) Full-Stack HTML5, CSS3, JavaScript, Line of Business Solutions Architect  -Working with clients to identify pain points and develop business requirement documentation -Initialized and developed full-stack solutions for increasing process efficiency. -Delivered reporting solutions to client, documented tool function, and managed phase releases. -Provided technical Support for 18 active internal facing applications.3) Business Data Analyst -Developed and maintained SSRS Reports for Internal Microsoft clients for custom Microsoft OEM Operations, Licensing, and Agreement information retrieval. -Served as a Subject Matter Expert across multiple databases. Performed ad hoc information retrieval and E2E metrics analysis for Management Chain.  -Managed intake/ticketing metrics, and developed PowerBI solutions for teams and tool owners

Harrington, Wa

• Responsible for overseeing daily operations and management of the city infrastructure, legal obligations, and administrative duties. Guided transition to state web-based portals and systems.• Served as primary liaison for communication with State Agencies, Engineering Firms, all service providers we contract with, as well as other Municipalities. • Developed the annual operating budget of the City, negotiated contracts, managed street construction projects, and worked to ensure the City was positioned to procure state and federal funding for infrastructure improvements.

Harrington, Wa

• Responsible for delivering quality and value to clients in need of a range of online solutions. • Clear communication, accurate cost estimates, broad programming competency, and timely delivery were crucial to client satisfaction. • Continuous education and monitoring technical developments in coding languages, browser display rules, mobile device compatibility, and best coding practices to facilitate later code deciphering and maintenance.

Jackson, Mississippi

• Designed and executed an engaging and rigorous general music curriculum for ~450 students ages 4-12.• Organized annual and semi-annual events: Mr. and Ms. Walton Pageant, National School Lunch Week Performances, Black History Month Celebration, Jackson Elementary Music Festival, End of the Year Programs, etc.• Co-founded and ran first chess club at Walton Elementary, made free group piano lessons available to Walton students, and served as a trained PARCC testing administrator (Spring 2014).

Jackson, Mississippi Area

Completed an intensive training program during which I wrote daily objective driven lesson plans, taught summer school classes, and engaged in a large scale of professional development activities, including seminars, discussion groups, workshops, and individual and group reflections under the direct supervision of veteran teachers from those respective school and experienced Teach for America staff members.I continue to participate in monthly professional development opportunities and local pilot programs aimed at actively closing the achievement gap.

Bachelor Of Science (B.S.), Neuroscience

Minor in Chemistry, Undergraduate Research, TA for Dean Stricker's Intro to Neuroscience 1000, TA for Carol Fortney's Chemistry 0120

Bachelor Of Arts (B.A.), Music

Activities and Societies: Minor in Economics, The Pitt Pendulums, The Pittsburgh Men's Glee Club, Puppies!, the Boar's Head Quire.