Dillon Ryan Ramsaroop Email & Phone Number

Brampton, On, Ca

636 Marcove Road, Mississauga On L5T 2R7

PTL Fulfillment and Operations Management

Mississauga, Ontario

Ecommerce Department- Coach:I am currently trained on, picking (with the use of power equipment), put-to-wall, packing, and also have previous experience with e-comm shipping. My day-to-day duties include: -Flow Management through the efficient use of manpower ensuring a balance in picking, putwalling, and packing.-Customer Order Management, ensuring that orders are processed within a 48 hour SLA-Coordinating picking tasks (FIFO) through wave management -Creating daily reports for executive level management -Managing orders with inventory shortages -Systematically dealing with errors occurrences in the three processes (picking, putwalling, and packing)-Communicating website needs with Content marketing -Coordinating with Customer Service any service errors or opportunities to extend value added services-Order fulfillment duties such as coordinating inventory search requirements, contacting Inventory Control to handle errors

Sheridan College, Brampton On

- Co-founded Elevation at Sheridan College, which is a club that helps students at Sheridan students with market and advertising.- Created various posters, business cards and presentations on Adobe Creative Suite- Hosted weekly meetings with clients to discuss how to market and promote their events

Sheridan College, Brampton On

Sheridan Business Council

Sheridan College, Brampton On

SMA

2800 Skymark Ave

I am a currently a manager at McDonalds were I am charged with the day-to-day operations of the business. Some of my tasks are to:- Ensure the Safety and Security of the crew and customers in the restaurant at all time - Manage simple accounting procedures with money management on a day-to-day process- Manage and track sales, as well as ensure that the quick service times are met for every order- Display leadership and role model customer focused behaviours and act on McDonald’s values- Guide the team to prepare the customer’s meal with care and respect – give my customers gold standard food and drink every time - Make every customer visit special – lead the team to be welcoming, deliver a personalised service and connect with your customers - Make it genuine – lead by example giving me teame and customers your full attention, smile, use eye contact and body language that is enthusiastic and energetic - Adapt to each customer’s needs – through your team, provide an individual experience that exceeds their expectations - Answer customer queries confidently and professionally – keep up-to-date with knowledge on our food and promotions - Empower my staff – to bring their best selves to work and to deliver The ‘Vital Ingredients’ - Publically recognise and reinforce customer led behaviours - Use initiative and confidence when interacting with colleagues and customers - Treat all customers and colleagues with courtesy and respect - Work as a supportive manager and team member- Embrace customer complaints as feedback and an opportunity for continuous improvement

Bachelor Of Business Administration (Bba), Logistics, Materials, And Supply Chain Management, 3.81

Entering the fourth year of the program, maintain a 4.0 average.

Advanced Diploma, Business Administration Marketing, 3.98

Activities and Societies: - Co-Founder and President, Elevation (Marketing and Advertising Consulting) - Executive, Sheridan Marketing.

Ontario Secondary School Diploma, Various, 80%

Activities and Societies: DECA (2010-2012) and Science Olympics (2010-2012)Completed my Ontario Secondary School Diploma, with honors. Was.