Dillon Stenberg Email & Phone Number

De Pere, Wisconsin, United States

• Assist each and every customer with personalized customer service.
• First call resolution.
• Utilize all resources that get updated on a frequent basis.
• Help troubleshoot various electronic devices.
• Show willingness to assist customer in every call.
• Account security is my number one priority.

Green Bay, Wisconsin Metropolitan Area

• Quickly learned how the various cells work and got the chance to run a cell on my own.
• Accurately fill out paperwork in order to properly rack the raw product and un rack the finished product.
• Follow the schedule and make sure I am shipping out product that meets our deadlines.
• Perform frequent quality checks to make sure our product meets our standards.
• Coordinate the work efficiently with my cell team.
• Use knowledge of new digital sales/ordering system to teach other coworkers.

Green Bay, Wisconsin Area

• Prepared lens to get a coating in a coating lab.
• Filled out paperwork, etched onto the lens and brought them into the coating lab area.
• Cleaned the lens, stripped the regular coating off of them and put them into a Machine where they got cleaned and re coated.
• Sent completed lens off to the next department in a timely manner.
• Quality and efficiency were of the utmost importance.

Online

• Taught, coached and mentored children (groups and one on one) from the ages of 5-12 in China via online software. The curriculum provided.
• Required excellence in time management/customer management.

United States

• Taught, coached and mentored adult students (one on one) from all over the world using my own curriculum that I created myself.
• Required excellence in time management/customer management.
• Opportunities teaching students from Japan, Thailand, China, Brazil and more.
• Allowed me to meet many personalities and cultures and grow as a person.

Greater Seattle Area

• Took care of customers from over 200 different business accounts including but not limited to, Doctors, Commercials, Android/Apple App Support, Phone Card Support, Barco Media Telecommunications as well as working with.
• Required quick critical thinking skills to quickly get into character for each company I was assigned to on each call.
• Started off as a temp to hire position with the company Almond & Associates.

Greater Grand Rapids, Michigan Area

• Helped with all duties including taking money, assisting customers, cleaning the restaurant, closing down the restaurant and washing dishes as well as helping to cook food.
• Learned all that there was to know about the food industry as well as how to manage the store at night and the needs for a food service job.