Functional consultant with solid skills in system study to understand business process flows/workflows, documentation, system design, user training, core user testing, quality assurance, and problem-solving (End-to-End life cycle of ERP implementation project).Skilled in relationship management by maintaining the client relationships through continuous engagements to get feedbacks and support them in their need. Excellence in managing and mentoring the project team to drive to achieve the common goal which is of organization’s interest. Skilled in team-building activities to make the team competitive enough to approach complex business scenarios.Efficient in the preparation of project documents, detailed/day-wise project activity planning and monitoring the same by doing constant follow-up with the various project team until completion.Efficient in communicating with a technical and non-technical audience.Understands the importance of quality client service by being courteous, responding to client requests in a timely manner, and ensuring satisfaction.Expert in managing customer support in coordination with other teams (onsite and offshore).Consistently performing to maintain high-quality standards and has a constant drive to improve.Ensures accountability by taking responsibility for own performance by setting clear goals and tracking progress against those goals, highly organized, and using personal judgement and decision making.Ensures Flexibility by effectively managing multiple project assignments, adapts to changing priorities, and is able to work independently or as part of a team.Ensures collaboration with team members in order to achieve a common goal and develops, maintains, and strengthens relationships with others, both inside and outside the company.Headed the Business Process Redesign department (responsible for the business process) in a manufacturing firm for 5 years. Management experience of mega-ERP implementation projects & concurrent ERP projects. Finance Corporate : Manufacturing, trading & distribution, and government agency (pension fund). Manufacturing