• Successfully maintained independent IT operations following ownership transfer, ensuring seamless continuity.• Identified long- and short-term IT needs, leveraging technology and process changes to enhance efficiency and profitability.• Implemented strategic and tactical initiatives, resulting in improved operational effectiveness and cost savings.• Conducted thorough analysis of system costs and capabilities, ensuring cost-effective decision-making.• Led end-to-end IT projects and upgrades, overseeing the entire project lifecycle.• Managed the overall IT budget, encompassing capital expenditure and operational expenditure.• Cultivated and maintained partnerships with hardware, software, and service providers.• Effectively led outsourced technical teams, ensuring smooth day-to-day operations.• Stayed abreast of the latest technological advances and challenges, continuously updating knowledge base.• Ensured effective and resilient IT security posture, proactively identifying and mitigating security risks.• Ensured compliance of technological processes and solutions with relevant laws and regulations, including GDPR.• Oversaw all aspects of IT infrastructure within the business, including setup and maintenance of equipment such as laptops and monitors.• Authored and delivered comprehensive reports on the company's technological goals, status, and progress.