Dilpesh Nathulal Email & Phone Number

Greater London, England, United Kingdom

London, England Metropolitan Area

• Key Achievement: Top revenue generator in the company 2021, 2022 and 2023 with a billing of over £250,000• Senior Property Valuer with a great success rate of take on • Qualified new applicants, conducting in-depth reviews to determine financial circumstances.• Maximised sales potential by building rapport with potential tenants through enquiries and inspections.• Ensured smooth day-to-day operations by resolving 30+ phone and email enquiries each day. As well and conducting… Show more • Key Achievement: Top revenue generator in the company 2021, 2022 and 2023 with a billing of over £250,000• Senior Property Valuer with a great success rate of take on • Qualified new applicants, conducting in-depth reviews to determine financial circumstances.• Maximised sales potential by building rapport with potential tenants through enquiries and inspections.• Ensured smooth day-to-day operations by resolving 30+ phone and email enquiries each day. As well and conducting an average of more than 35 viewings weekly for sales and lettings properties• Collected 5+ in holding deposits and tenancy monies monthly with zero error and dealt with completions on sales property monthly.• Conducting valuations for Sales and Lettings properties in Wembley• Training new colleagues for viewings and internal systems• Creating different avenues of gaining new business – prospecting, online intermediaries and cold callings Show less

London, England, United Kingdom

During the peak of the Covid-19 lockdown in the UK, i took the opportunity to support my local community and took on the role at Tesco. Supporting customers get their online shopping accurately and efficiently, whilst maintaining good safety standards on the shop floor.

London, United Kingdom

• Generating leads for new potential business• Contacting potential clients to establish rapport and arrange meetings. • Planning and overseeing new marketing initiatives.• Researching organisations and individuals to find new opportunities.• Increasing the value of current customers whilst attracting new ones in order to build long term relationships.• Finding and developing new markets and improving sales.• Planning and attending conferences, meetings, and industry… Show more • Generating leads for new potential business• Contacting potential clients to establish rapport and arrange meetings. • Planning and overseeing new marketing initiatives.• Researching organisations and individuals to find new opportunities.• Increasing the value of current customers whilst attracting new ones in order to build long term relationships.• Finding and developing new markets and improving sales.• Planning and attending conferences, meetings, and industry events in a global scale• Developing quotes and proposals for clients.• Developing strategies for business growth and ensuring they are met.• Training personnel and helping team members develop their skills.• Ensuring feedback from clients are taken on board and delivering excellent after-sales service.• Managing and overseeing DMC operations and Marketing ensuring excellent delivery of service from all fronts. Show less

London, Greater London, United Kingdom

India, East Africa and Europe Specialist:• Product development for luxury packaged holidays • Selling packaged holidays• Developing and Designing products for the UK market• Dealing with requests from UK clients and from Satguru Branches Worldwide; dealing with requests from different time zones - through face to face, Skype, phone calls and email communications• Tailoring itineraries to meet the needs of the clients• Leasing with suppliers and negotiating prices… Show more India, East Africa and Europe Specialist:• Product development for luxury packaged holidays • Selling packaged holidays• Developing and Designing products for the UK market• Dealing with requests from UK clients and from Satguru Branches Worldwide; dealing with requests from different time zones - through face to face, Skype, phone calls and email communications• Tailoring itineraries to meet the needs of the clients• Leasing with suppliers and negotiating prices • Quality control for packages sent to clients• Dealing with complaintsMarketing:• Managing all marketing to include online & offline marketing• Social Media – Facebook, Twitter, LinkedIn, Instagram & other platforms• Advertising, email marketing, etc• Creating Digital marketing strategies• Brochure development Show less

Harrow, United Kingdom

- Handing reservations and booking formations to agents and affiliate offices - Creating tailor made itineraries for Individual clients- Exceeding Customer Expectations and providing them with something unique on a packaged tour- Managing group bookings- Assisting with product development- Co-ordinating and sending information to agents regarding products- Costing, Quotations, preparing detailed itineraries and checking the same done by other team members - Preparing… Show more - Handing reservations and booking formations to agents and affiliate offices - Creating tailor made itineraries for Individual clients- Exceeding Customer Expectations and providing them with something unique on a packaged tour- Managing group bookings- Assisting with product development- Co-ordinating and sending information to agents regarding products- Costing, Quotations, preparing detailed itineraries and checking the same done by other team members - Preparing Statistics- Checking Invoices for suppliers (hotels)- Complain management - Problem solving skills e.g. clients forgetting passport at a lodge and insuring the clients get there passport in time for international flight- Fantastic feedback from the biggest agent of Alpha Travel, about my enthusiasm, hard work and problem solving skills Show less

Wembley

• Managing Air tickets and Packaged Holidays sales• Great attention to detail for passenger details, E.G. ensuring correct passenger name spellings• Demonstration of good negotiation skills while working with suppliers• Building good relationships with clients for repeat business • Problem solving skills E.G. when flight timings have been changed

Ealing

• Providing excellent customer service • Cash handling while on tills as well as maintaining company standards on the shop floor. • Taking responsibilities of training new staff members with recovery of the shop floor. • Answering enquiries on the phone• Stock management of company top clothing

Wembley

• Marketing organisation to target market• Trained on GDS system Galileo and tourism destinations with TravelUni• Awarded Incredible India Certified Travel Professional recognition for completing training • Shadowed sales staff with ticketing and helped with building holiday packages• Analysing climate charts for honeymoon brochures• Researching and writing text for hotels and destination for honeymoon brochures • Sourcing new corporate lead to increase business

Kia Oval Cricket Stadium And Excel London

• Serving food and beverage to corporate clients in OCS boxes• Providing excellent customer service by meeting the needs to ensure value for money• During World Travel Market London, provided food and beverages during corporate meetings

Heathrow Terminals

• Being the helping hand for the journeys from Long Stay Car Parks to the Terminals. • Providing transfer speeches and additional information about terminals • Locating customers in need and providing excellent customer service. • Received fantastic feedback from the customers as well as top Heathrow employees whom boarded the buses which I was in.

Bachelor Of Science (Bs), International Tourism Management

Activities and Societies: Morocco Field Trip I have undertaken a wide range of subjects that has enabled me to gain more insights.

Btec Extended Diploma, Level 3 Travel Andtourism, D* D* D

Activities and Societies: Tutor Representative, Uxbridge Cricket Team