Dilpreet Singh Email & Phone Number

Trenton, Ontario, Canada

Provided exceptional customer service to travelers at OnRoute locations.Managed food and beverage preparation and ensured compliance with safety and hygiene standards.Collaborated with team members to maintain a clean and organized work environment.Handled cash transactions and maintained accurate records of sales.Responded to customer inquiries and resolved issues to ensure a positive experience.Actively participated in continuous improvement and problem-solving initiatives.

Belleville, Ontario, Canada

Successfully navigated delivery routes to ensure timely and accurate product deliveries.Maintained a high standard of customer service by providing friendly and professional interactions during deliveries.Utilized GPS and route optimization tools to enhance efficiency in daily delivery schedules.Safely operated delivery vehicles, including adherence to traffic rules and vehicle maintenance.Managed documentation and maintained accurate delivery records for efficient tracking and reporting.

Oversaw daily restaurant operations, ensuring smooth workflow.Managed staff schedules, training, and performance evaluations.Developed and implemented efficient policies and procedures.Monitored food quality, presentation, and overall guest satisfaction.Handled vendor relationships, negotiating prices and managing inventory.Created and updated menus to meet customer preferences and trends.Implemented cost control measures to optimize financial performance.Addressed customer concerns and resolved issues promptly.Conducted regular staff meetings for communication and improvement.Maintained compliance with health and safety regulations.Implemented marketing strategies to attract and retain customers.Managed budgeting, financial reporting, and forecasting.Fostered a positive work environment to boost employee morale.Stayed updated on industry trends and competition.Ensured adherence to local licensing and permits.

Efficiently managed front desk operations, ensuring a welcoming environment for visitors and clients.Handled incoming calls, directing them to appropriate personnel and providing information as needed.Coordinated and scheduled appointments, meetings, and conferences with precision and attention to detail.Maintained a neat and organized reception area, creating a positive first impression for guests.Managed and distributed incoming and outgoing mail and packages promptly.Skillfully operated office equipment, including multi-line phone systems and office software.Assisted in administrative tasks such as data entry, filing, and document preparation.Responded to inquiries from clients and visitors, offering assistance and information as required.Collaborated with internal teams to ensure seamless communication and efficient workflow.Handled confidential information with discretion and maintained a high level of professionalism in all interactions.

Oversaw daily operations and ensured smooth functioning of all aspects within the hotel.Managed guest services, addressing inquiries, and resolving issues promptly and effectively.Coordinated with various departments to maintain a high standard of cleanliness and organization.Handled reservations, check-ins, and check-outs efficiently, providing excellent customer service.Monitored and controlled inventory levels for supplies and amenities.Implemented and enforced hotel policies to ensure a safe and comfortable environment for guests.Collaborated with the housekeeping staff to maintain cleanliness standards in rooms and common areas.Conducted regular inspections to identify areas for improvement and implemented corrective actions.Assisted in training and onboarding new staff members to uphold service standards.Managed financial transactions, including billing, invoicing, and handling cash transactions.Maintained up-to-date knowledge of local attractions, events, and services to assist guests.Collaborated with the sales and marketing team to promote special offers and maximize occupancy.Handled customer feedback and implemented improvements based on guest suggestions.Ensured compliance with health and safety regulations.

Ensured smooth daily operations, overseeing check-in/check-out processes.Managed reservations, addressing customer inquiries and providing assistance.Implemented effective room allocation strategies to maximize occupancy.Coordinated with housekeeping for timely room turnovers and cleanliness standards.Handled guest concerns promptly, ensuring a positive experience.Executed billing and payment processes accurately.Collaborated with maintenance teams to address facility issues promptly.Monitored inventory and ordered supplies to maintain optimal stock levels.Implemented cost-effective measures to optimize operational efficiency.Conducted staff training sessions on customer service and hotel policies.Maintained accurate records of guest interactions and feedback.Contributed to marketing efforts to promote the hotel's services.Collaborated with other departments to enhance overall guest satisfaction.Adhered to industry regulations and upheld hotel policies.Participated in regular staff meetings to discuss improvements and updates.

Postgraduate Degree, Logistics, Materials, And Supply Chain Management

Supply Chain Analysis: I participated in hands-on exercises to analyze and optimize supply chain processes, applying concepts learned.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Airline Tourism And Hospitality Management