Dilum Balaarachchi Email & Phone Number

Beverly Hills, Nsw, Au

Blackburn, Victoria, Australia

Sri Lanka

- Migrating on-prem Production systems to cloud platform- Providing support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews- Collaborate with peers in other technical domains, driving the use of resilient architectural components across the technology function- Identify opportunities for new or enhanced automations to drive efficiencies within the organization, producing designs and plans to address those opportunities- Deployment, automation, management, and maintenance of cloud-based systems- Adhere to ITIL processes, including Change Management, Incident Management, Knowledge Management and, at times, Major Incident Management-Enforce architectural governance, architectural standards and infrastructure best practices- Create and keep up-to date clean and comprehensive technical documentation

- Providing reactive and proactive support through troubleshooting of technical issues, unblocking and detecting root cause(s) based on SLA’s for infrastructure issues.- Ensured availability, performance, security, and scalability of All the production systems- Continuous service improvement through DevOps Practices and Tools- Provided effective escalation and resolution of issues and problems to stakeholders- Ensured that all operational responsibilities are performed including monitoring systems and deploying releases- Manage and maintain the existing application/infrastructure test environments up to date by working/coordinates with the relevant teams

Sri Lanka

- Ensure all issues are properly logged and documenting technical knowledge in the form of notesand manuals- Release deployments, supports application maintenance and application related operational tasksand automating them- Take ownership of operational live service issues and drive their resolution in order to reduce thenumber of recurring technical issues- Proactively identify operational risks , and providing short term solutions whilst tracking longterm resolution- Identifying and implementing operational improvements for processes, performance andreliability

Sri Lanka

- Application development and maintenance using .NET core and Angular 7- Adhere to Agile standard within the project- Analyzed the user requirement documents repeatedly to meet the client requirements andmodified, rewrite, tested the code according to the requirements- Tested, debugged, diagnosed and corrected errors and faults in an application- Demonstrate d solutions by developing documentation, flowcharts, layouts, diagrams, charts,and code comments.- Identified and designed detailed test cases, created required test data for automation testingand maintained code coverage up to 98%

Sulaiman Terrace, Colombo 05

-Configured network devices (HP, CISCO, ARUBA switches and Access Points, Cyberoam)-Windows Server 2012 Installations and Configurations (DNS, RADIUS, AD, DHCP)-Worked and tested with Network Management and monitoring tools (Aruba Airwave, HP IntelligentManagement Center IMC)-Working with VMware vSphere and installing and managing different type of operating systems usingit

Master'S Degree, Information Technology

Recipient of a STEM scholarship, showcasing my commitment to academic excellence

Special(Hons) In Information Technology, Specialized In Computer Systems & Network Engineering