• Leading global team responsible for supporting enterprise wide solutions• Business planning, financial budgeting, project management, customer success• Supporting continuous development of team members capabilities• Leveraging SAFe to increase the speed of delivery and value achievement • Service and solution provider vendor management and negotiations

• Product Owner for Agile scrum team• Operational support of internally built and SaaS solutions• Cross functional engagement between stakeholders and management• Project to operations transition coordination and support model deployment• Support all element of the Software Development Life Cycle and Asset Life Cycle

• Led JD Edwards E1 HR/Payroll implementation team • Responsible for resource staffing and personnel management • Directed the day-to-day activities including planning and work sourcing to business analysis and developers• Participated in documentation of business processes, design decisions, functional specifications, test scenarios and training planning. • Coordinated modifications to the system with IT personnel, which included functional, unit and user acceptance testing. • Provided performance feedback for employee team members.

• Primary responsibilities: business engagement, application operational support and resource management• Led team of IT professionals that provide IT consulting, development, and support for mission critical and high value global business solutions• Global team with 15-25 members in the US, Buenos Aires, Manila and India. • Manage multiple projects of all sizes with concurrent development across multiple locations. • Provided application support for solutions that spanned multiple functions, technologies, organizations, geographic regions

• Managed the delivery of support for critical and high value business solutions that supported global business processes on a 24x7 basis • Achieved operational excellence objectives for overall application reliability, stability, security and efficiency. • Global team with 10-15 members in the US, Buenos Aires, Manila and India • Managed to plan by meeting budget and headcount targets. • Utilized the Asset Lifecycle Management (ALCM) planning process to create and maintain IT investment strategies in alignment with critical business needs.

• Gave work direction to the global HR and Payroll support team • Successful transitioned 15 sites from project to support after migrating to JDE HR/Payroll • Installed ITIL change management process across JDE HR environments • Championed data privacy initiative to secure sensitive employee data