Dima Alkhatib Email & Phone Number

Amman, Jordan

- Develop and implement department plans in line with the division's strategy to achieve functional goals.- Supervise development and productivity initiatives, ensuring alignment across all supervised units.- Establish and monitor Key Performance Indicators (KPIs) to track departmental performance.- Issue necessary regulations and decisions to meet department objectives, ensuring compliance with authorities and responsibilities.- Prepare and submit periodic reports on… Show more - Develop and implement department plans in line with the division's strategy to achieve functional goals.- Supervise development and productivity initiatives, ensuring alignment across all supervised units.- Establish and monitor Key Performance Indicators (KPIs) to track departmental performance.- Issue necessary regulations and decisions to meet department objectives, ensuring compliance with authorities and responsibilities.- Prepare and submit periodic reports on departmental activities and achievements for supervisory review.- Oversee employee affairs, including managing leaves and HR-related matters.- Implement ACES HR policies to ensure employees meet job qualifications and staffing needs align with ACES standards.- Supervise succession planning and career development programs to meet both employee and organizational needs.- Manage performance appraisals, ensuring managers are trained on the process.- Ensure Performance Management links effectively with Career Development, Succession Planning, and training needs.- Conduct HR planning according to budget and strategic directions.- Oversee Mena ITech application management, ensuring accurate data.- Review and adjust compensation and benefits policies to remain competitive and compliant with legal standards.- Propose and execute internal communication programs to address employee queries while respecting privacy and rights. Show less

Jordan

- Oversee recruiting programs, policies, and procedures to efficiently source candidates that meet hiring managers' needs.- Provide hiring managers with qualified candidates promptly by developing and executing recruiting plans.- Maintain recruitment data and provide regular updates and reports to management.- Review and recommend recruitment software that best fits company needs.- Coordinate with department managers to forecast future hiring needs.- Participate in job fairs… Show more - Oversee recruiting programs, policies, and procedures to efficiently source candidates that meet hiring managers' needs.- Provide hiring managers with qualified candidates promptly by developing and executing recruiting plans.- Maintain recruitment data and provide regular updates and reports to management.- Review and recommend recruitment software that best fits company needs.- Coordinate with department managers to forecast future hiring needs.- Participate in job fairs and career events.- Develop and update job descriptions and specifications.- Conduct job and task analysis to document requirements and objectives.- Prepare recruitment materials and post job openings on appropriate platforms.- Source candidates using databases, social media, etc.- Screen resumes and applications.- Conduct interviews using reliable methods to assess candidates within the schedule.- Evaluate applicants' knowledge, skills, experience, and aptitudes.- Onboard new employees to ensure smooth integration. Show less

Amman Governorate, Jordan

- Develop a structure that promotes collaboration and agility by clearly defining roles, responsibilities, and reporting lines.- Develop new policies and update existing ones to reflect changes in legislation, technology, and organizational needs.- Conduct job analysis to understand tasks, responsibilities, and requirements for each role.- Develop clear job descriptions outlining key duties, qualifications, and expectations.- Benchmark salaries against industry standards and… Show more - Develop a structure that promotes collaboration and agility by clearly defining roles, responsibilities, and reporting lines.- Develop new policies and update existing ones to reflect changes in legislation, technology, and organizational needs.- Conduct job analysis to understand tasks, responsibilities, and requirements for each role.- Develop clear job descriptions outlining key duties, qualifications, and expectations.- Benchmark salaries against industry standards and local market rates to maintain competitiveness.- Regularly review and update the grading structure to reflect changes in job roles and market conditions.- Forecast future workforce needs based on business projections, growth plans, and turnover rates.- Responsible for HCAC accreditation requirements, including developing org. structure, HR policies, job descriptions, salary scales, grading structure, and staffing plans.- Conduct Employee Satisfaction Survey. - Participate in daily HR operations (leaves, vacations, disciplinary actions, payroll, insurance, social security).- Create periodic reports for senior management on HR department progress.- Represent HR as a Quality Facilitator for HCAC Accreditation.- Supervise recruitment activities, including developing recruiting strategies, overseeing programs, and ensuring efficient sourcing of candidates.- Provide qualified candidates to hiring managers on time by executing recruiting plans.- Maintain recruitment data and provide regular updates and reports to management.- Review recruitment software and suggest the best options.- Participate in job fairs and career events.- Prepare recruitment materials and post jobs to appropriate platforms.- Source candidates through databases, social media, etc.- Screen resumes and job applications.- Conduct interviews using reliable tools/methods within schedule.- Assess applicants’ knowledge, skills, and experience.- Onboard new employees to ensure full integration. Show less

Amman Governorate, Jordan

- Perform organizational development projects by creating and refining structures, internal systems, functional statements, HR policies, and organizational manuals (including Organizational Structure and Authority Matrix).- Develop and update HR policies and procedures manuals, ensuring compliance with industry best practices and legal regulations.- Craft organizational manuals that detail structures and authority matrices to enhance workflow and decision-making.- Perform job… Show more - Perform organizational development projects by creating and refining structures, internal systems, functional statements, HR policies, and organizational manuals (including Organizational Structure and Authority Matrix).- Develop and update HR policies and procedures manuals, ensuring compliance with industry best practices and legal regulations.- Craft organizational manuals that detail structures and authority matrices to enhance workflow and decision-making.- Perform job evaluations using the point factor method to assess job worth and ensure equitable compensation.- Conduct job analyses to develop accurate job descriptions and specifications.- Design tailored Performance Management Systems to meet the organization's specific needs.- Create a competency framework to define the skills, knowledge, and behaviors required for various roles within the organization, ensuring alignment with organizational goals and performance standards.- Facilitate HRM training sessions to equip staff with essential skills and knowledge.- Conduct high-level diagnostic studies to analyze and optimize remuneration systems, ensuring competitive and fair compensation practices.- Design and implement comprehensive surveys and data collection tools for various studies and research projects.- Design and implement salary surveys and grading structures to maintain competitive and fair compensation practices.- Utilize advanced analytical tools like MS Office (Excel, Visio, Project, Word) and SPSS to analyze data and provide actionable recommendations.- Prepare professional work proposals and engagement letters, clearly understanding client needs and project requirements.- Deliver final reports that synthesize findings, recommendations, and actionable insights for stakeholders. Show less

Jordan

– Develop and maintain excellent relationships with new and existing customer– Maintain excellent knowledge of provided products/ offers and services in order stay in line with the customer needs– Identify opportunities to turn dissatisfied customers into happy customers– Identify new business practices that could be introduced or suggest modifications to existing practices that could reduce the risk of customer dissatisfaction