• Led the progression of several business courses at nine AOU branches across the Arab world to create successful teaching and learning experiences and methodologies available to all branches.• Developed course material, assessments, and exams for students at the nine AOU branches.• Coordinated with external examiners from The Open University, UK, to ensure standards were appropriate for awards, qualifications frameworks, and program specifications.• Met course requirements, objectives, and student learning outcomes.• Evaluated students' progress.• Developed new strategies for course instruction.• Covered various topics in Marketing, Human Resources, Information Systems, Management, and Financial Management.• Served as a student advisor for registration, major selection, and course track.• Managed and monitored courses through the Learning Management System (LMS).• Supervised and monitored the performance of course lecturers at six Saudi Arabian regional centers.• Prepared course evaluation reports at the end of each semester.• Recommended the hiring of new lecturers as needed.• Conducted student orientation and time management presentations at the beginning of each semester.• Served as the QA coordinator for the Jeddah regional center.• Member of the AOU committee for strategic planning.

• Founded and designed an online retail store.• Conducted retail market research, purchased inventory, negotiated deals, and managed inventory, sales, and shipping.• Handled customer service issues to maintain high positive feedback.• Managed accounts payable and receivable, ensuring profitability at the end of each fiscal year.• Tracked profitability and inventory using MS Excel.

• Designed and web mastered the institute’s site, coded with HTML and Dreamweaver• Designed and developed the institute’s contacts database using MS ACCESS• Conducted database application training for end users• Trained the institute’s staff on MS Office and various computer concepts• Migrated data in contacts database from Excel to MS Access and made it more manageable• Made decisions about major IT purchases

• Managed IT projects related to hardware and networking• Designed a database application for student information and registration using MS Access

• Designed and developed a database application for customers relationship management, using Oracle Forms 6i