Dima A. Email and Phone Number

• Conducted phone campaigns to engage and mobilize donors, fostering increased monthly contributions and one-time gifts• Strengthened donor relationships through personalized outreach, enhancing donor loyalty and long-term support• Collected and analyzed donor feedback and data to support progressive policy formation and advocacy efforts• Consistently recognized as the top new fundraiser within the team, surpassing set goals and driving campaign success

• Accurately located, prepared, and dispensed medications based on detailed prescription information, ensuring patient safety• Communicated effectively with patients to gather accurate prescription details and coordinate pharmacist consultations• Assisted pharmacists in maintaining organized and efficient pharmacy operations• Provided excellent customer service by addressing patient inquiries and ensuring timely fulfillment of prescriptions

• Developed and implemented engaging instructional materials and activities tailored to the needs of ESL students• Assessed English language proficiency of newcomer students and customized lesson plans to address specific learning gaps• Fostered a supportive learning environment that encouraged language development and cultural integration• Collaborated with staff to ensure lesson plans aligned with educational standards and student needs