Dima Al-Kahhale Email & Phone Number

United Arab Emirates

Translating a wide range of documents including: Memorandum of Understandings, PowerPoint presentations, learning resources, and commercial proposals.

- Leading a team of eight Registration Case Workers and managing their performance- Monitor my team’s daily outcome; number and quality of registered cases -especially with regard to the accuracy and quality of translation of the refugees’ claims and their profile analysis.- Prepare monthly performance evaluation spreadsheets for each member of my supervised team to highlight strengths and weaknesses and suggest an action plan to develop weaknesses. - Attend senior staff weekly meetings and discuss upcoming necessary activities.- Review cases and recommend any modification needed - Protection Focal Point:o Liaise with the Protection Unit on refugee status determination and different complex protection cases like children at risk, sexual gender based violence and residency issues.o Handle all refugee status determination appointments scheduling and related issues considering my experience using Scheduler program. - Resettlement Focal Pointo Coordinate with Resettlement unit on refugees renewal cases with resettlement related status- Community Service Unit (CSU) Focal Pointo Coordinate with CSU whenever a relevant case is present

- Review cases registered by case workers and refer them to the relevant unit.- Assess the claims of Asylum Seekers in order to link them with the profiles as per Eligibility Guidelines of April 2009- Provide support and guidance to registration case workers- Protection focal point- Resettlement focal point

- Receive individuals approaching UNHCR and explain basic necessary information to them.- Conduct interviews to determine their status and needs- Create persons of concern profile cases on Progress (ERP) with excellent quality. - Screen case files to make referrals and recommendations based on the analysis and interpretation of the criteria set by UNHCR, and report grounds for referral in each case- Conduct home-based registration visits for vulnerable groups that were not able to approach Registration Center. - Undertake periodic home visits and Verification Exercise with the program unit to assess refugees’ vulnerability and/or financial needs - Conduct assessment for those seeking assistance for voluntary repatriation.- Fill the appropriate Voluntary Repatriation Form (VRF) and finalize the necessary paper work for the authorization by the Head office. - Provide appointments to refugees who come to the registration Center during the food distribution and accordingly make a schedule for registration date using the Scheduler. (ERP)

- Handle office correspondence- Arrange travel accommodation and hotel reservations- Responsible for memos and all other internal circulations- Receive phone calls - Filling and data entry- Handle office finances (Salaries, bills, etc)

Translation (English)

Stock Market