Computer Engineer with complementary studies in Project Management. Over 8+ years experience in Information Technology Industry. Strong computer skills and the ability to troubleshoot and diagnose problems to find the most efficient solution focused on business objectives. Knowledge in SQL engines such as Informix SQL and MySQL, Data Analysis, Data Visualization and programming languages such as Java and Genero BDL. Good understanding of the current technology industry and good practices/tools, including software deveploment, data analysis, technical support, information security, issue tracking, and networking management. I have participated in projects related to process optimization in areas of quality service, sales, and customer experience through IT Solutions. Detail and continuous improvement-oriented, with excellent interpersonal relationship management, teamwork, and effective communication.