Dmitry Arsyonov Email & Phone Number

Черногория

Work on integrations of various payment Methods/PSPs to ensure smooth integration for different geographical regions. Analysis of payment providers workflow and finding best solutions during the integration and after. Ensuring thorough testing and validation of payment integrations and issuing investigations based on the test results. Maintaining and reviewing past integrations on a regular basis to ascertain that all payment processes are in order. Optimization if payment methods performance through payment gateway configuration, payment routing and other configurations. Collaboration directly with internal teams and external partners, escalation specific issues to relevant departments. Maintaining comprehensive documentation for integrations and processes.

Грузия

Handling technical operations requests from first line support about transactions issues and Payment Methods work. Roll out a customization of new Clients. Customization Payment Methods on the Client’s web-site.Technical troubleshooting about transactions and Payment Methods. Maintaining the efficiency of payment systems. Interaction with payment systems. Analysis and identification of patterns in problems with payments with subsequent reporting. Interaction with related departments (2nd line, Finance, Account managers, B2C…).

Воронеж, Воронежская Область, Россия

2-3 support line, support of application for the work of merchandisers, network supervisors on the Philip Morris International project, building monthly reports, training new employees, setting up integration systems and queues, working with databases, with the master data system, data reconsilation, writing communications to application users, administration of the back-system of applications based on Salesforce, solving integration problems issues related to telecommunications (mass incidents related to the integration of a telecom provider with a system)

Воронеж, Воронежская Область, Россия

Administration of CRM systems Planfix and Bitrix 24, programming scripts for CRM and Google instruments (GAS(JS), PHP), working with data (Google Data Studio), writing business processes, developing software requirements, drafting technical specifications, writing instructions for end users, configuring external integrations for CRM (HTTP, JSON)