Dimas P. Darsono Email & Phone Number

East Java, Indonesia

East Java, Indonesia

Currently Self Employed as Hospitality Consultant and Owner Representative that preside several properties that runs in lodgings, golf, and recreational facilities.

Bali, Indonesia

East Java Province, Indonesia

East Java Province, Indonesia

• Manage, Runs and Lead implementation of Airy Flagship Property in East Java• Ensure that managed property meet target defined (Customer Satisfaction, adhere to standards, low operations cost)• Regulary monitor the market awareness for Budgeting and Market strategy• Conducts audits on hotel rooms to ensure that all items in checklist are fullfiled

Makassar Area, South Sulawesi, Indonesia

Manage and lead implementation of ‘Airy Experience’ in hotels (25 – 30 hotels)- Ensure that managed hotels meet targets defined (availability, adherence to standards, low operations cost)- Implement new SOPs and ways of working to hotel staff- Regularly inspect properties to maintain Airy standards of service- Conduct audits on hotel rooms to ensure that all items in checklist are fulfilled

Makassar Area, South Sulawesi, Indonesia

Manage the client portfolio allocation, according to criteria determined by management in line with ISO 9002 standards. Maintaining commercial relations, informing and advising customers on changes to products. Organising, supervising and coordinating team's work. Passing your expertise on to the team; enabling them to acquire greater autonomy.Keeping management informed regularly on corporate accountsChecking that all administrative procedures, related to other departments, are carried out within the deadlines to ensure optimal customer service.

Surabaya Area, East Java, Indonesia

Take care of the different services available to customers, participate in maintaining existing customers, handle objections and customer complaints and inform to the Hotel manager. Participate in market place synergy by applying inter-hotel referrals, handle invoicing and taking payments, checking cash amounts and ensuring the security of funds. Audits the close day accounts and check deliveries, participate in cleaning the hotel and its surroundings according to hygiene rules and regulations, in technical maintenance of the hotel and the durability of materials and the safety of persons and belongings within the hotel.

Surabaya Area, East Java, Indonesia

Surabaya Area, East Java, Indonesia

Responsible for the professional and efficient managing of visitors, consumers, telephone calls and messages, as well as a variety of duties that support consumer services, information and the operation of a front office area such as night audits and hotel report statistics.

Bachelor'S Degree, Hotel, Motel, And Restaurant Management

Diploma Of Tourism, Communication Studies, Hospitality

Education record