Central office (Headquarters), Data Management and Processing Systems Department ● Led 8 𝐚𝐠𝐢𝐥𝐞 𝐭𝐞𝐚𝐦𝐬 with over 100 staff in the Data Management and Processing Systems Department, oversaw over 𝟐𝟒𝟎𝟎 annual 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭𝐬;● Completed the 𝐦𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧 of 3 legacy systems to a new platform with over 𝟏𝟎𝟎𝟎 𝐓𝐏𝐒 performance, saving over $𝟏𝟓𝐌 annually in hardware and vendor dependencies (SAP BO, WebSphere, Oracle);● Accelerated 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 release time by 𝟓𝟎% by managing the end-to-end release life cycle and optimizing the methodology;● Engineered 𝐂𝐈/𝐂𝐃 pipeline infrastructure using Jenkins, Bitbucket, and Docker, reducing deployment cycles by 𝟒𝟎%;● Drove QA initiatives, 𝐫𝐞𝐝𝐮𝐜𝐢𝐧𝐠 software 𝐝𝐞𝐟𝐞𝐜𝐭𝐬 by 𝟐𝟓% through testing and UAT management; ● Guided two teams to win an internal competition among 𝟔𝟎 𝐭𝐞𝐚𝐦𝐬 for implementing production process 𝐚𝐠𝐢𝐥𝐞 𝐦𝐞𝐭𝐫𝐢𝐜𝐬;● Architected 𝐝𝐚𝐭𝐚𝐛𝐚𝐬𝐞 schema design and modeling. Developed and executed 𝐒𝐐𝐋 scripts for reporting purposes;

Central office (Headquarters), Department of Sales and Service● Designed and deployed an innovative overtime tracking solution, streamlining workforce management processes;● Reduced overtime by 𝟗𝟓% by eliminating inefficiencies and streamlining time management for over 𝟏𝟎𝟎𝐤 employees;● Led projects generating over $𝟏𝟎𝐌 annual impact, optimizing 𝐯𝐞𝐧𝐝𝐨𝐫 software, conducting user testing, launching innovative services like parcel delivery, pharmacy services, cashless transactions, and TCR implementations at branch offices;● Leveraged 𝐒𝐐𝐋 and 𝐏𝐲𝐭𝐡𝐨𝐧 (Pandas, NumPy, Matplotlib) to analyze 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 profiles and 𝐛𝐞𝐡𝐚𝐯𝐢𝐨𝐫, uncovering insights that drove sales growth and increased bank revenue;● Transformed branch network strategy, redesigning over 𝟓𝟎𝟎𝟎 offices and driving a 𝟏𝟓% client traffic surge through strategic expansion initiatives;

● Drove the development and execution of the retail business strategy, achieving a 𝟐𝟎% 𝐛𝐨𝐨𝐬𝐭 in operational 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲;● Streamlined sales target achievement processes by analyzing, planning, and monitoring, driving a 𝟏𝟎% 𝐬𝐚𝐥𝐞𝐬 𝐠𝐫𝐨𝐰𝐭𝐡;● Conducted over 𝟐𝟎𝟎 compliance inspections of lending procedures at branch offices, driving 𝟑𝟎% compliance enhancement;● Optimized business processes over 𝟒𝟎 branch offices, 𝐫𝐞𝐝𝐮𝐜𝐢𝐧𝐠 processing times by 𝟏𝟓%;● Designed advisory tools that equipped branch staff to provide better lending guidance, boosting customer satisfaction by 𝟏𝟓%;