Deliveree is a logistics platform that lets you book vehicles for flexible cargo deliveries across Java, Sumatra, Bali and Borneo. With options like instant pricing, real-time tracking, and various vehicle types, it's perfect for businesses and individuals. Whether you need quick deliveries, scheduled services, or full-day bookings, Deliveree provides a reliable and efficient way to move goods.--As a Booking Operation Specialist at Deliveree Indonesia, I managed over 500 bookings weekly, ensuring each client's needs are met through clear, effective communication. I resolved hundreds of inquiries and complaints weekly from both clients and vendors, actively coordinating with all relevant parties to guarantee satisfaction. Additionally, I handled dispatch for large vehicles—such as, CDD, Fuso and Tronton—by negotiating directly with associated drivers to ensure timely and efficient booking fulfillment. I also monitored and maintained the unfulfilled booking rate below 4% by providing clients with multiple alternatives.

During my time as a General Service Officer, I was responsible for managing over 200,000 archival collections, ensuring they were easily accessible for research and future reference. I coordinated circulation services for 35 hours a week, continuously improving the library experience for users.Additionally, I conducted information sessions that empowered students and researchers to effectively navigate our resources, helping them maximize their potential in research and education. This role allowed me to directly contribute to enhancing the library's services and supporting the academic community.

As a Liaison Officer at the Office of International Affairs, I played a key role in facilitating the integration of 20 international students for the Global Sustainable Program (GSP) 2023. I ensured their well-being and safety throughout their stay while coordinating logistical details such as equipment management and transportation.Furthermore, I also oversaw group project assignments, ensuring they adhered to timelines and quality standards. By fostering a collaborative environment, I helped create a space for cross-cultural exchange and effective communication among the participants.

As a Policy Analyst Intern at King Prajadhipok's Institute in Thailand, I created in-depth educational content on democratization in Indonesia, providing valuable learning resources for students. I also had the privilege of presenting an essay titled "Challenge and Democracy in Indonesia" to Thailand's Parliament members during an academic session. Additionally, I ensured a smooth and professional experience for five delegations from the Ho Chi Minh National Academy of Politics during their visit to King Prajadhipok Museum by managing all aspects of their visit with precision and adherence to protocol.

During my internship at the Ministry of Foreign Affairs of the Republic of Indonesia, I had the opportunity to craft four impactful policy briefs for the Economic Division of the Center for Multilateral Policy Strategy (PSKM). These briefs covered critical topics such as Indonesia's potential OECD participation, the progress of Sustainable Development Goals, global financial security, and the world economic outlook.I also spearheaded the organization of the "Forum Komunikasi Kebijakan Luar Negeri" event in collaboration with IPMI International Business School, where I ensured a remarkable 95% attendance from distinguished guests. My role extended to assisting diplomats with forum agendas, producing detailed daily work reports, and managing PSKM’s social media content, effectively amplifying our division's voice and reach.