Dimas Ventura Email & Phone Number

Turlock, California, United States

Own accountability for leading and mentoring a team of how many while maintaining oversight of regional market performance standards, ensuring efficient installations, meticulous project cost controls, and maximized Field Service Engineer (FSE) productivity.Directly drive the expansion of service revenue streams through the sales of maintenance contracts and service agreements within the northwestern region.Provide visionary leadership in orchestrating daily FSE worksite… Show more Own accountability for leading and mentoring a team of how many while maintaining oversight of regional market performance standards, ensuring efficient installations, meticulous project cost controls, and maximized Field Service Engineer (FSE) productivity.Directly drive the expansion of service revenue streams through the sales of maintenance contracts and service agreements within the northwestern region.Provide visionary leadership in orchestrating daily FSE worksite schedules and maintaining leadership oversight for regional staffing and allocation of resources.Establish and nurture a culture of excellence and customer success through management of communications, which includes order processing, quote handling, warranty claims, technical support, and issue resolution.Manage responsibility for conducting on-site assessments, offering repair recommendations, nurturing the development of Field Service Engineers, and adeptly addressing escalated product performance concerns. Show less

Tracy, California, United States

Take direct ownership of leading and mentoring a team of 32 individuals while implementing daily strategic planning initiatives and ensuring adherence to organizational standards and operating protocols.Lead collaborative efforts with leadership to define and execute comprehensive training plans during the initial phase of building launch, encompassing maintenance training for over 75 technicians, which is facilitated by OEM vendors and internal training resources. Collaborate… Show more Take direct ownership of leading and mentoring a team of 32 individuals while implementing daily strategic planning initiatives and ensuring adherence to organizational standards and operating protocols.Lead collaborative efforts with leadership to define and execute comprehensive training plans during the initial phase of building launch, encompassing maintenance training for over 75 technicians, which is facilitated by OEM vendors and internal training resources. Collaborate closely with the Human Resources department to drive recruitment initiatives and work alongside direct reports to facilitate individual onboarding and training standards, which have proven to significantly contribute to enhancing organizational performance, productivity, and retention rates.Assume direct leadership of maintenance SEV (Severe Event) situations, conduct thorough Root Cause Analysis (RCA), and implement sustainable actions aimed at preventing or mitigating future occurrences.Establish partnership initiatives with Global Service Engineering, Amazon Robotics, and Amazon Constructions to ensure timely completion or progression of maintenance-related action items critical for a successful Launch Day. Show less

Turlock, California, United States

Led and mentored a team of 12 engineers while served as the On-Call Manager for Tech Support in managing night and weekend calls, promptly dispatching engineers when required which may include tasks to include installations, predictive maintenance, repairs, and upgrades on imaging equipment.Drove collaborative initiatives with Radiology Directors, Biomed Managers, and Clinic Owners in completing comprehensive business reviews and negotiating contract renewals, equipment upgrades, and… Show more Led and mentored a team of 12 engineers while served as the On-Call Manager for Tech Support in managing night and weekend calls, promptly dispatching engineers when required which may include tasks to include installations, predictive maintenance, repairs, and upgrades on imaging equipment.Drove collaborative initiatives with Radiology Directors, Biomed Managers, and Clinic Owners in completing comprehensive business reviews and negotiating contract renewals, equipment upgrades, and new capital equipment purchases. Directly facilitated biweekly regional meetings in order to assess business plans, review objectives and team challenges, and identifying corrective measures when appropriate, proving beneficial in accelerating achievement of business objectives and long-term sustainability. Consistently met or exceeded key KPI’s which included revenue goals, customer satisfaction, quality service, predictive maintenance compliance dates, safety, and inventory accuracy. Facilitated the impactful transformation of the Seattle Service territory from the lowest ranking (#32) in the U.S. to the second-best in 2017. Show less

Turlock, California, United States

The mission of the Turlock Hornets Football & Cheer is that we owe it to our kids and community to provide a safe and an affordable environment where all kids can learn to play football. A sport that teaches kids, sportsmanship, discipline, character, values, good citizenship, and at the same time help them with academic achievement. Our main goal is to develop these kids to become responsible young men and women to our community.

Turlock, California Area

Effectively ran daily operations of the Nor Cal group including but not limited to revenue, PM, New Installs, EMCCommunicated daily with Supervisor and Manager on the workgroup’s performance Motivated the team to achieve group’s objectives Toke direct instruction from the Regional Manager and implemented the region’s strategy Acted as technical manager with on-call responsibilities.Managed sales promotion of the workgroup.

Bs - Business Management, Business, Management, Marketing, And Related Support Services, A (3.91 Overall Gpa)

Activities and Societies: Awards Includes: - Applied Strategic Management - Communication and Critical Thinking - Fundamentals.

Associate Of Science (As), Ceet - Computer Electrical Engineering Technology

Graduated with AS in Computer Electronic Engineering Technology.

Associate Of Arts (Aa), Computer Engineering