• Successfully cooperating with tour-operators from The Netherlands (Sundio Group, Corendon); Denmark (Balkan Holidays, Penguin Travel); Poland (Ambit Tour); Belgium (Sundio Group); Germany (Flamingo Tours). Exclusive rights for sales of unoccupied seats on charter flights of the above companies to/from Bulgaria.• In charge of negotiating and booking individual or group reservations for air travel, hotel and car rentals, vacation packages, offered by partner companies.• Working in close contact with international partner companies and airlines (Sundio Group, TUI Group, Transavia, Thomas Cook, WizzAir etc.) to identify opportunities to help clients add travel features to gain greater value from their online booking solution.• Organizing couch long-skiing-weekends from distant regions of Bulgaria to the mountain resorts of Pamporovo and Chepelare.• Sales of holidays abroad, excursions abroad, cruises and all kind of accommodations, offered by partner companies.• Incoming agent for Danube cruises with Dutch clients, starting in Passau/Germany and Ending in Ruse/Bulgaria. Offer of one-day sight-seeing tours for the above customers in Dutch language.

• Leading a team of three assistant workers, in charge of Marketing, correspondence and web-site administration; • Negotiating with hotel-owners and contracting accommodation facilities for group – and individual holiday-makers;• Negotiating with Contracting Managers from abroad and signing contracts for group and individual services;• Price calculations of ski/snowboard packages for group and individual customers;• Price calculations for hire of separate ski/snowboard services like ski’s, snowboards, boots, depot etc.• Price calculation of ski/snowboard lessons for group and individual tuition;• Working out contract samples for individual customers and companies;• Presentation of the company’s products and programs at Winter – and Summer Holiday Fairs;• Working out of summer programs for active mountain holidays, including mountain guided tours, fishing, horse riding, mountain bikes, caves etc.• Offering of combined mountain and sea-side vocations in Bulgaria and on the island of Thasos in Greece;

• Incoming agent and destination services office for “First Choice” from UK, “Olympic Holidays” from UK and “Cosmos” Holidays from UK.• Cooperating with contracting representatives and offering full support of the companies in order to make choice of the best accommodations in the resorts of “Golden Sands”, “Albena”, “St. Konstanin”, “Riviera Holiday Club”, “Sunny Day”.• Signing contracts with hotels and other accommodation facilities in order to be sold via the on-line market offer of “Hotelbeds”.• Signing contracts with Coach Transport Companies for the supply of transportation for transfers of clients from/to the airports of Varna and Burgas, excursions with clients of the partner tour-operators and sight-seeing tours with customers of cruise companies.• Writing of detailed working programs and booking of customers by the REP’s from the above partner-companies for one-day coach excursions, jeep safari’s, yacht sails and picnics, visit of night spots, short cruises to Istanbul, country side cuisine - and wine tastings etc.• Handling agent of cruises from Cypress. Set-up of one day sight-seeing tour in-and-around Varna/Bulgaria. • Providing of high-skilled tour guides in different languages for the activities the office organized.• Working as a team with the REP’s of the partner companies in order to guarantee high quality of the service giving in the booked hotels and on the tours and activities, we organized.• Support of the investment program of “First Choice” in the Bulgarian seaside resorts, providing the tour-operator exclusivity to accommodate clients in high-ranking hotels.

• REP in charge (Reisleider in Dutch language) for all arriving clients, who had booked a holiday package from the above companies.• Airport service and support to customers after landing in Bulgaria and before departure. Check of presence and division to transportation vehicles of all clients, depending on the chosen destination.• General information giving in the coaches with accent on most significant details. Fixing of first information meeting with clients in the different destinations.• First information meeting with clients from the different accommodations. General information giving about, money-exchange, public transport, water, excursions, rent-a-car, food and drinks, “risks” etc.• Duty hours in hotels. Support and advice to customers. Booking of clients for excursions and other activities. Mediating between clients and hoteliers or local authorities.• Doing every effort possible to provide a holiday, which satisfies clients, in order to avoid claims and/or complains. • Writing weekly reports and sending them via co-mail to the employer-company, giving specific information about the facilities on the spot and any aspect of changes, noticed during the everyday activities.• Issuing vouchers and accepting of payment from customers in cases of accommodation change.• Visit of accommodations together with contracting persons from the tour-operators. Sharing personal experience and advising them to make the best choice of accommodations.• Solving emergency cases together with local authorities or medical institutions.

• Airport service and support to customers after landing in Bulgaria and before departure. Check of presence and division to transportation vehicles of all clients, depending on the chosen destination.• General information giving in the coaches with accent on most significant details. Fixing of first information meeting with clients in the different destinations.• First information meeting with clients from the different accommodations. General information giving about, money-exchange, public transport, water, excursions, rent-a-car, food and drinks, “risks” etc.• Duty hours in hotels at Golden Sands, Albena, Sunny Day, St. Konstantin. Support and advice to customers. Booking of clients for excursions and other activities. Mediating between clients and hoteliers or local authorities.• Doing every effort possible to provide a holiday, which satisfies clients, in order to avoid claims and/or complains. • Writing weekly reports and sending them via co-mail to the employer-company, giving specific information about the facilities on the spot and any aspect of changes, noticed during the everyday activities.• Issuing vouchers and accepting of payment from customers in cases of accommodation change.• Visit of accommodations together with contracting persons from the tour-operators. Sharing personal experience and advising them to make the best choice of accommodations.• Solving emergency cases together with local authorities or medical institutions

• Guided one-day coach tours along the Black Sea coast and in the country side;• Visited evening and folklore entertainments with booked clients from abroad;• Gave guide services to clients of seven-day round-tours of Bulgaria from Germany, Austria, Switzerland and The Netherlands and Belgium in German and Dutch languages;• Worked as tour-guide and entertainer on cruises for seven days, visiting Varna, Constanta-Odessa-Yalta-Istanbul-Bursa or Kusadasi;• Did excursions by air, for three days, from Varna to Moscow, using my knowledge in Russian, German, English and Dutch languages;• Guided excursions by coach from Golden Sands to Constanta, on the Rumanian Black Sea coast;• Travelled by air from Varna to Athens and Istanbul with German, British and Dutch clients;• Did simultaneous translations during contracting and negotiations with foreign tour-operators in German, English and Dutch languages;• Translated in emergency cases with tourist from abroad in German, English and Dutch.