• Analyze and maintain company CRM database of institutions and GDPR clients, national level• Sales raw data management and analyses, BG pharmacy chains knowledge, national level• SAP BI – creating new and adjusting current BI reports according the needs• Local administrator of company e-learning portal, preparing e-courses, e-tests and tasks• Cooperating in development, implementation and maintenance of operation of IT systems with HQ ITT, problem reporting trough HP Service Manager• Hardware support of company workstations, notebooks, iPads, printers, and network devices• On-site and remote IT support to the co-workers; training users• Negotiating products and services with national and international counterparties• Local website administrator, updating corporate website data• Part of company digital marketing team – preparing newsletters and event messages, Vimeo

Senior system administrator providing reliable work of company computers (> 100 PCs). IT support, re/installation, optimization of Win OS and software, backup, IP telephony and video surveillance.

Installation and support of restaurant software “RKeeper”, developed by UCS – Russia. Providing network connectivity, hardware and software installation and support of computers, locally or remotely. Working with POS terminals, touch monitors, barcode scanners, electronic scales, magnetic card readers, iPods, tablets, fiscal printers; video surveillance. Company customers – KFC, Happy, Victoria etc.

> Planning and implementation of a project for the production of innovative building material – polystyrene concrete blocks for masonry.> Online furniture trading project – conceptual design, communication and furniture installation.

Ensuring 24/7/365 availability of IT processes, services and hardware. Team member.

Career start with IT infrastructure planning, configuration and implementation; Windows AD, proxy server and quota internet sharing to users, VPN to remote sites, IT support. Senior IT administrator.