As an experienced KYC Investigator with a keen eye for detail and a passion for quality control, I am eager to leverage my skills and expertise to excel as an Customer Support Specialist. At DRUM RISK LIMITED LTD, I have gained a deep understanding of commodity inspection and quality control , and I have consistently exceeded expectations in my role. I have a proven track record of identifying and mitigating risks, analyzing data to identify areas for improvement , and ensuring compliance with all relevant regulations .With a strong analytical mindset and excellent communication skills, I am confident that I can make a significant contribution to any team as an KYC Analyst. Using various resources to confirm account information and recognize the potential risk of new applicants. I conduct research to verify information on new account documents and also ensure that new account holders are not high risk customers and do not have restrictions or negative activities that would make impact their opening a new account.. I am an ideal candidate for this position because of my experience in commodity inspection as well as my dedication to ensuring quality standards are met. .I suggest the most appropriate services to help the clients achieve their objectives. Experienced working with CRM, CPI. Analysе client’s requirements and needs in order to propose the best solution.During my time at DRUM RISK LIMITED LTD, I have developed a deep understanding of the importance of quality control and its role in achieving business success. Through my work as a Commodity Inspector, I have gained extensive knowledge of risk management, compliance, and regulatory requirements. My ability to identify potential issues and implement effective solutions has been a key factor in my success and has allowed me to exceed expectations consistently.In addition to my experience in commodity inspection and quality control, I bring a range of skills to the table. These include:As an quality assurance specialist, I am eager to utilize my skills and expertise to ensure that all aspects of the business are in compliance with industry standards and regulations. My attention to detail and ability to analyze data will allow me to identify potential risks and develop strategies to mitigate them. I am excited about the opportunity to bring my passion for quality control to a new role as an Assurance Specialist and to continue to learn and grow within the industry. Thank you for your consideration, and I look forward to the possibility of joining your team.
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Commodity InspectorDrum Risk Limited Feb 2019 - Sep 2023Responsibilities:Protects both borrowers and lenders in inventory financing agreements. Maintaining good management procedures, layout, and security. Technical operational skills include receiving, storing, and releasing paperwork, as well as preparing and sending reports to lenders.The following steps are involved in working with Microsoft Office programs: I have extensive experience working and living abroad, including in Greece, Wales, Scotland, and… Show more Responsibilities:Protects both borrowers and lenders in inventory financing agreements. Maintaining good management procedures, layout, and security. Technical operational skills include receiving, storing, and releasing paperwork, as well as preparing and sending reports to lenders.The following steps are involved in working with Microsoft Office programs: I have extensive experience working and living abroad, including in Greece, Wales, Scotland, and Poland.Leaf Tobacco A's processed and unprocessed tobacco were audited and monitored during the extended trip. In Thessaloniki, Michailides (LTAM) storage facilities are located at Sitaria, Polykastro, and Sindos. Perform monitoring activities for Liberty Steel Newport in Newport, England, owned by Ancile Investment.At Liberty Dalzell, owned by Ancile Investments, in Motherwell, Scotland, monitored raw materials (steel slabs) and finished goods (steel plates). Observed and inspected Breal Zeta CF-financed goods in Swindon. In Annopol, Poland, I supervised goods financed by the Ancile Investment Company. Show less -
Ex: Commdity InspectorDrum Risk Limited Feb 2019 - Sep 2023 -
Customer Support / Kyc Agent | Plutus LtdPlutus May 2018 - Dec 2018Taking responsibility for:English-speaking customer service. Satisfying the needs of customers and meeting their expectations. Information that is sensitive and confidential needs to be kept confidential and secure. Assisting other members of the team in providing high-quality support. Assisting customers who have questions or concerns about the company's products and services in a timely and effective manner. Improvements to customer service processes and… Show more Taking responsibility for:English-speaking customer service. Satisfying the needs of customers and meeting their expectations. Information that is sensitive and confidential needs to be kept confidential and secure. Assisting other members of the team in providing high-quality support. Assisting customers who have questions or concerns about the company's products and services in a timely and effective manner. Improvements to customer service processes and procedures.Maintain continuous contact with customer in orderto keep them satisfied and their documents up todate.Provide support and knowledge sharing to customers.Perform Know Your Customer reviews during customeronboarding.Perform further investigation on identified suspiciousclient and client’s transactions and report to KYC/AMLcompliance officer. Show less -
ReceptionistHotel Ruen Osogovo Sep 2017 - May 2018Tasks and responsibilities:Provide visitors with assistance by greeting, welcoming, directing, and announcing them appropriately. Helping to screen incoming calls and forward them.Providing assistance to guests during check-in and check-out, including verifying identification and processing payments. Communicating effectively with other hotel staff to meet guests' needs and relay information regarding hotel policies, such as any changes. On a daily basis, mail is… Show more Tasks and responsibilities:Provide visitors with assistance by greeting, welcoming, directing, and announcing them appropriately. Helping to screen incoming calls and forward them.Providing assistance to guests during check-in and check-out, including verifying identification and processing payments. Communicating effectively with other hotel staff to meet guests' needs and relay information regarding hotel policies, such as any changes. On a daily basis, mail is received and sorted. Show less
Dimitar Vasilev Education Details
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International Public And Business Management -
Language High School "D-R Petar Beron"Kyustendil Bulgaria
Frequently Asked Questions about Dimitar Vasilev
What is Dimitar Vasilev's role at the current company?
Dimitar Vasilev's current role is Customer Support Specialist.
What schools did Dimitar Vasilev attend?
Dimitar Vasilev attended Varna Free University "chernorizets Hrabar", Language High School "d-R Petar Beron".
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Dimitar Vasilev
Varna
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