Lead +200 Solutioning and pre-sales professionals including Solution Architects, Solution Consultants, Pursuit Managers, Proposal Managers and Pricers with one goal to help DxC Clients in their journey in Digital Transformation and solving business challenges across various industries.

Leading Sales Support teams in Sofia, part of Global Solutioning & Commercial Functions in DXC Technology as well as Business Operation team responsible for Europe. Responsible for the Pursuit (Bid) management, deals financial(Cost/Price) position and competitiveness as well as Account Support functions. Primarily focused on European Market. Managed multi-national team of analysts who supported business in motoring, reporting, analyzing and setting performance objectives across the organization including various business and financial metrics. Pipe-line and forecasting maintenance related to the supported teams. Process and bestra practice adherence across the teams. Accountable for Team`s staffing, development, coaching and performance.

Leading Sales Support teams in Sofia, part of Europe Middle East and Africa(EMEA) HPE Enterprise Services Solutioning&Sales Support organization.Responsible for the teams that leads Enterprise Services bids from project management, financial and operational point of view. Accountable for Team`s staffing, development, coaching and performance.

Global Operations Center Manager, responsible to Workplace Services.End to end accountability for on-going operations in Hewlett-Packard Global Delivery Center Bulgaria. Establishing strategy, processes, functions, Customer Service Level Agreements (SLA), Operating Level Agreements (OLA) provided by Global Operations Center within BSS ITO Bulgaria. Productivity and efficiency targets responsibility. Operations (Incident, Problem, Change, Capacity, Availability Management) and Project management. Transforming, migrating and onboarding Customer business and infrastructure. Leader in Customer escalations and problem solving situations. Supporting Pre-Sales and Account teams in outsourcing pursuit deals. Customer facing roles and responsibilities. Accountable for Teams delivered services, customer’s satisfaction. Building strong Customer relation.Team play, cultural identity – achieving results through strong teamwork. Team staffing, development and motivation (High-performance Culture). Managed staff ~150 employees and 5 managers separated by teams:- Messaging & Collaboration - Client Virtualization Services- Endpoint Security Management Responsible for Technical Staff & Leadership Team development.- Customer Satisfaction - Quality and Customer centric mindset - Efficiency & Productivity - Management Maturity - Talent Development - Technical Development - Continuous Service Improvement- Operations Management - Incident Management - Change Management - Problem Management - Capacity Management - Service Strategy & Transition - Availability Management - Employee Engagement - Innovation and new solutions

Responsible for Services provided by the following teams :- Managing Messaging & Collaboration- Application Operations- WindowsResponsible for delivered SLAs and OLAs, process and quality. Managed staff ~70 employees

End to end responsibility for IT Services provided by the following teams :- Managing Messaging & Collaboration - Applications Operations- Windows Responsible for delivered Service Level Agreements (SLA), Operating Level Agreements (OLA), Customer Satisfaction, Efficiency and productivity for supported Customers within managed teams. Process and quality continuous drive and improvement. Managed staff ~70 employees. Responsible for incoming customer deals - transitions and transformation. Operations management. Team staffing, development and motivation.

Supporting and maintaining HP – Infrastructure servers (HP Infra Team) and Large scale Customer environments(Backups, infrastructure, OS and Applications). Main responsibilities - Incident, Service Requests Management and Change Management.Involved in "Excellence team" Problem analyzes as part of Problem Management process (ITIL / ITSM)

Management, administration, installing and maintaining servers (MS Project, FTP/WEB/Mail, ISA Servers) and workstations, hardware support, information network and office equipment, supporting company users. Dealing with suppliers (hardware orders, warranties handle)Main Scope: - Windows - Linux - Networking - Hardware

Administration, installing and maintaining company`s infrastructure(servers and workstations), information network and office equipment, working-out projects and supporting clients. Projects.

Management, installing and maintaining servers, workstations, network devices, supporting and helping users.Main scope:- Windows- Linux- Networking