• Leading a team managing 150+ international B2B/B2C customers to achieve export sales targets with a revenue of US $ 3.8Mn, securing monthly orders and delivering volumes aligned with KPIs. Providing guidance to the team to ensure overall goal attainment.• Generating comprehensive business analysis and market data reports to identify leads for new buyers and facilitate new product development, thereby enhancing our market presence.• Overseeing various aspects of online presence, including website development, search engine optimization (SEO), social media marketing, content marketing, and digital advertising campaigns.• Taking charge of selecting, implementing, and managing marketing technology platforms and tools integral to our system, ensuring optimal performance.• Identifying market behaviors through the management information system, utilizing insights to drive strategic decision-making.• Overseeing SAP ERP system-based activities and monitoring the sales team's performance by managing entries in the SAP sales module for related entities.• Engaging in continuous communication with buyers, proactively identifying opportunities to improve sales while maintaining a commitment to zero quality issues.• Coordinating with supply chain, finance, and operations teams to ensure on-time delivery and addressing any logistical or supply issues to facilitate smooth and efficient deliveries.

• Managed international B2B/B2C customers, with a PBT of US $ 1.2Mn. Successfully secured monthly orders and supervised the delivery of budgeted volumes with the assistance of four subordinates.• While analyzing monthly statistics, generated market analysis reports and weekly/monthly sales reports based on SAP data. Presented this information to higher management for strategic decision-making.• Collaborated with the SAP HANA/S4 project team for the implementation process at Hayleys Eco Solutions starting in 2020. Maintained records in the ERP system's sales module.• Led digital marketing initiatives on social media platforms and maintained consistent communication with buyers to identify new opportunities for improving sales.• Coordinated export shipments, ensuring timely delivery according to customer specifications. Maintained a 100% customer retention rate, zero overdue debtors, and monitored SLECIC covers for compliance.• Actively searched for new buyers through search engines and contributed to new product development, enhancing the overall market presence of the company

• Overlooked the ERP system entering for sales and administration details. • Prepared sales analysis reports on a weekly basis. • Coordinated all digital marketing and promotional programs for sales team under the supervision of higher management• Assisted sales managers to plan their sales visits based on sales information gathered through ERP system and ensured achievement of monthly sales goals.• Coordinated with customers to identify requirements and then provide details to sales managers in order to visit & introduce company brands for better outcomes.

• Conducted yield management through a system to evaluate pricing and ensure consistency based on different seasons and months.• Handled Cobra global reservation system for vehicle reservations while maintaining high level customer service. • Collaboratively worked with marketing manager in vehicle promotional events and luxury hotel vehicle fleet proposals • Engaged in high-end vehicles’ rental process through communication with outbound and inbound customers, handling all queries and client feedback and ensured timely financials such as Invoicing and handling payments compliance to all company policies

Engaged in TPM(Total Productivity Management) practices such as 5S projects, and activities related to Autonomous Maintenance, Planned maintenance, Quality Management...etc.Checked all material receiving invoices with SAP system data.Entered data to SAP ERP system under Production module.Learned the processes carried out at Warehouse, Marketing, IT, Human Resource departments.Learned the quality tests done for raw materials, finished goods and also the microbiology tests for quality assurance.Engaged in energy consumption reduction project.Practiced safety checks and evaluations.Prepared SOP s, Q-Points...etc for the production lines and machines.