Stavros Dimitrakopoulos Email & Phone Number

Athens Greece

• Maintaining and updating company’s E-shop.• Designing modifications and automation addons of company’s ERP (softone) that are crucial in order to increase productivity and efficiency • Reviewing, designing and, applying GDPR requirements.• Designing, applying and monitoring e-shop’s day to day procedures. • Responsible for designing, applying and monitoring e-shops customer support procedures.• Responsible for Budgeting, analysis, optimization and ROI calculations of the online promotional strategies.• Responsible to maximize E-commerce sales and productivity, as well as maintaining e-commerce expenses within budget.• Responsible for regular reports and consulting regarding PPC, web traffic, SEO - SEM efforts and ROI.• Manage and optimize campaigns on Google, affiliations etc.• Design and implement new e-services that will benefit customers and ensure maximum customer satisfaction.• Responsible for optimizing the general strategy that will help to achieve leadership in the online field• Oversee online sales objectives, strategies, advertising and promotional programs to ensure correct execution, in order to achieve the campaign goals.• Maintaining Web back-end and front-end systems of the E-shop and ensured quality and integrity of the provided information and services of the site.• Responsible for the company’s e-commerce program in order to maximize ROI by increasing online sales and grow the customer database.• Responsible for designing and monitoring e mail marketing campaign strategy in order to increase sales and newsletter (leads) database.• Track online sales progress and execution time by analyzing sales statistics, conducting online traffic studies, analyzing site data and customer satisfaction feedbacks.

Athens, Greece

• Developing, maintaining and updating company’s E-shop.• Designing modifications and automation addons of company’s new ERP (softone) that are crucial in order to increase productivity and efficiency • Design and applying ERP migration of all company’s databases (From Farmacon to Softone)• Reviewing, designing and, applying new GDPR requirements.• Designing, applying and monitoring e-shop’s day to day procedures. • Responsible for designing, applying and monitoring e-shops customer support procedures.• Responsible for Budgeting, analysis, optimization and ROI calculations of the online promotional strategies.• Responsible to maximize E-commerce sales and productivity, as well as maintaining e-commerce expenses within budget.• Responsible for regular reports and consulting regarding PPC, web traffic, SEO - SEM efforts and ROI.• Manage and optimize campaigns on Google, affiliations etc.• Design and implement new e-services that will benefit customers and ensure maximum customer satisfaction.• Responsible for optimizing the general strategy that will help to achieve leadership in the online field• Oversee online sales objectives, strategies, advertising and promotional programs to ensure correct execution, in order to achieve the campaign goals.• Maintaining Web back-end and front-end systems of the E-shop and ensured quality and integrity of the provided information and services of the site.• Responsible for the company’s e-commerce program in order to maximize ROI by increasing online sales and grow the customer database.• Responsible for designing applying and monitoring e mail marketing campaign strategy in order to increase sales and newsletter (leads) database.• Track online sales progress and execution time by analyzing sales statistics, conducting online traffic studies, analyzing site data and customer satisfaction feedbacks.

Athens, Greece

• Responsible for the redesign of the front end and back end of the e-shop.• Analyzing and evaluating the possibility and cost of an integration of the website with the company’s systems.• Identifying the problems of the existing e shop (frontend and backend) and the difficulties in communication and collaboration between the company’s departments• Responsible for the redesign and applying e-shop’s customer support procedures.• Providing instruction regarding e-shop content and SEO guidelines.• Introducing e marketing (Facebook Ads, Google adwords, media buying and e mail marketing) to the marketing department and providing the required knowledge in order to create a successful campaign.

• Responsible to introduce E-commerce to company by designing and implementing E-commerce department, strategies and procedures within the company’s culture.• Designed, developed and responsible for the successful integration of the website into the company’s systems• Designing, developing, maintaining and updating company’s E-shops (Habitat Greece, Fest, IONIA)• Responsible for designing, applying and monitoring e-shops customer support procedures.• Responsible to maximize E-commerce sales and productivity, as well as maintaining e-commerce expenses within budget.• Oversee online sales objectives, strategies, advertising and promotional programs to ensure execution and marketing direct response.• Responsible for Budgeting, analysis, optimization and ROI calculations of the online communications portfolio.• Responsible for regular reports, presentations and consulting top management teams regarding PPC, web traffic, SEO - SEM efforts and ROI.• Maintained Web back-end systems and E-shops and ensured quality and integrity of information and services on the sites.• Responsible for the company’s e-commerce program in order to maximize ROI by increasing online sales and grow the customer database.• Track online sales progress and execution time by analyzing sales statistics, conducting online traffic studies, analyzing site data and customer satisfaction feedback.

• Responsible for the airline’s global e-marketing program in order to maximize ROI by increasing online sales, self-service transactions and grow the customer database.• Developed and responsible for the integration of the company systems to the website, delivering E-commerce strategy within the business.• Design and implement new e-services that will benefit customers and ensure maximum customer satisfaction.• Responsible to maximize E-commerce sales and productivity, as well as maintaining e-commerce expenses within budget.• Followed, enforced and effectively communicated company policy and procedures to supervised personnel in order to promote the achievement of the company’s mission.• Oversee online sales objectives, strategies, advertising and promotional programs to ensure execution, marketing direct response and to achieve the campaign goals profitability.• Implement, manage and optimize campaigns on Google, Yahoo, affiliations etc.• Responsible for Budgeting, analysis, optimization and ROI calculations of the online communications portfolio.• Responsible for regular reports, presentations and consulting top management teams regarding PPC, web traffic, SEO - SEM efforts and ROI.• Maintained Web back-end systems and ensured quality and integrity of information on the sites.• Track online sales progress by analyzing sales statistics, conducting online traffic studies and analyzing site data.• Responsible for the strategy development to ensure the airline’s leadership in the online field.• E Commerce Analyst for Bar.gr (Board of Airline Representatives in Greece)• Responsible for implementing Dark Skies scenario (emergency scenarios) in Company's Web site.

Responsible for the SEO, e-marketing, media buying and developing - improving of the main internet product/service of the company.Creating and testing updates for the service/product in order to keep its high standards.

Co-founder of DNS, responsible for creating developing and improving the electronic images (site, name, PR) of our clients, including the SEO and media buying for their internet sites in order to create and increase the quality of their traffic and reputation.

Responsible for the IT consulting, training, development and support of the organization.

Responsible for the advertising, revenue and content control of Wadja Media ltd.

Master Of Arts, Electronic Business

Bachelor Of Arts, Business Studies