Dimitri Katsarava Email & Phone Number

Georgia

As the proud owner of ITConnect, I have the privilege of leading a teamthat empowers hospitality businesses through exceptional IT managementservices. With a strong focus on hotels, cafes, and restaurants, we optimize ITinfrastructure, enhance operational efficiency, and deliver exceptional guestexperiences.Guided by my passion for technology and the hospitality industry, I workclosely with our clients to understand their unique requirements and providestrategic IT guidance. Leveraging my industry expertise, I recommend suitabletechnologies, systems, and processes that drive operational efficiency andelevate guest satisfaction.Being actively involved in the pre-opening phase, I ensure a seamless andsuccessful launch for new hospitality ventures. Through comprehensiveIT management services, we plan and implement IT infrastructure, set upnetworks and systems, and minimize downtime, enabling our clients tomaximize productivity from day one.At ITConnect, we take pride in developing robust IT business plans for ourclients. By conducting thorough assessments and creating customizedroadmaps, we align IT strategies with overall strategic objectives. This approach enables businesses to achieve their IT goals while optimizingresources and budgets.Furthermore, our IT outsourcing services allow clients to focus on their corebusiness activities while we manage their IT needs. From infrastructuremanagement to helpdesk support and data security, we ensure reliable,secure, and up-to-date IT systems, empowering businesses to deliverexceptional guest experiences.As the owner of ITConnect, I am committed to delivering exceptional customersupport and uninterrupted operations. Our dedicated team works tirelessly toaddress any IT issues promptly, ensuring peace of mind for our valued clients.

Tbilisi, Georgia

I took on a dual role as both an IT Management and Consultant at Tbilisi Philharmonic by Mercure Hotels and Tbilisi Saburtalo by Mercure Hotels. These ventures marked an exciting journey as we introduced the Mercure brand to the region.Working closely with the IT team, I contributed to the successful launch and branding of these hotels. Our collective efforts resulted in the establishment of Tbilisi Philharmonic by Mercure Hotels and Tbilisi Saburtalo by Mercure Hotels as thriving hospitality destinations.In my current capacity, I continue to provide guidance and consultation in the field of IT management, aligning technology with the unique needs of the Mercure brand and ensuring seamless operations.

Gudauri

Initially managed by the Amber Group, I joined Gudauri Lodge during its pre-opening phase in 2019. Starting as a consultant, I quickly assumed the role of IT Manager, overseeing IT installations and optimizing processes. Today, I manage the hotel remotely, showcasing my adaptability and leadership in IT.

Georgia

I assumed the role of IT Manager at Ramada Encore Tbilisi during a challenging period—the onset of the COVID-19 pandemic. The hotel underwent a transformation, serving as a dedicated COVID facility during the pandemic.After the pandemic subsided, I played a pivotal role in closing and transitioning the hotel's operations. This included shutting down the facility and preparing it for sale.

Georgia

Following the successful opening of Gudauri Lodge, I extended my expertise to Ramada Tbilisi by Wyndham. As the IT Manager, I spearheaded the pre-opening phase, managed installations, established business processes, and led the IT department.

As the Technical Director at Adjarabet Gambling Hall, I led a dynamic department overseeing a wide range of responsibilities. In my role, I managed a diverse team comprising technicians, installators, IT specialists, and maintenance professionals.Together, our department played a pivotal role in ensuring the seamless operation of the establishment. With a dedicated team of over 50 individuals, we addressed technical challenges, maintained critical infrastructure, and contributed to the overall success of Adjarabet Gambling Hall.

Tbilisi, Georgia

At Casino Aviator, I had the privilege of serving as the Technical Manager during the critical pre-opening phase. In this capacity, I assumed leadership from the construction stage and oversaw all technical aspects of the casino's operations.My responsibilities encompassed managing the end-to-end business and installation processes, which included the meticulous receiving, declarations, installations, and configurations of machines and devices.I also had the privilege of leading a dedicated technical team, ensuring that our collective efforts contributed to the successful launch and seamless operation of Casino Aviator.

My journey in the IT career began with my work at Rooms Hotel Kazbegi. This unique place provided the ideal backdrop for the early stages of my career, as it required me to oversee every aspect of hotel management independently, without the reliance on external contractors. It was here, nestled in the mountains, that I honed my skills and navigated various processes. Rooms Hotel Kazbegi holds a significant place in my career trajectory and has contributed substantially to my accomplishmentsI am glad that after my departure, I continue to work with them as a contractor, providing ongoing support and expertise.