Dimitri Mouboukila-Poha, Ph.D. Email and Phone Number
Dimitri Mouboukila-Poha, Ph.D. work email
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Dimitri Mouboukila-Poha, Ph.D. personal email
Versatile, results-driven, and tech-savvy with over 18 years of experience and success in logistics & supply chain, marketing, sales & customer service, information technology, and new business development. Proven track record of success in consistently surpassing goals and enhancing market share performance. Articulate and persuasive with exceptional communication and training skills, able to effectively relate to everyone on any level. Valued by superiors, peers, and clientele for being highly collaborative and interpersonal.
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Customer Service Team LeadBridgestone Americas Jul 2018 - PresentNashville, Tennessee, Us1- Maximize teammate execution through simplified direction, cascaded goals, and shared accountability for business and initiatives results.2- Provide coaching and feedback to drive focused results and development both in role and to support future aspirations.3- Drive teammate engagement, trust. and motivation to perform through a variety of methods (incentives, recognition, communication programs. etc.).4- Plan headcount /scheduling to maximize P&L performance leveraging multiple factors (full / part time mix, temporary labor, overtime).5- Lead team in accordance with Bridgestone Essence, Rules of the Road, Code of Conduct. etc. consistent with both the spirit and letter of national, country, and local employment laws.6- Infuses diversity of thought and experience into staffing plans to introduce new ways of thinking and progress business strategy. -
Staffing & Training On - Sap And Jda Op (Transactions)Bridgestone Americas Oct 2017 - Jul 2018Nashville, Tennessee, Us1- Introduced close/open schedules for teammates. Increase availability to take calls five or more hours per day which has seen results of 80% increase in availability.2- Develops instructions on SAP and JDA OP transactions and trains teammates as needed.3- Advocates the value of diversity to others; takes actions to increase diversity in the workplace by recruiting and developing people from varied backgrounds and cultures.4- Talent development training on SAP, SAP business transactions; trains on behavior interviews; resume writing and set-ups of lunch-and learns, job shadowing and one-on-one coaching. -
Operations ManagerBridgestone Americas Sep 2011 - Jul 2018Nashville, Tennessee, Us1- Select, on-board, and develop professionals and leaders of others into a focused, cohesive team.2- Set goals, plan, delegate, and hold the team accountable to high standards for delivering against the work.3- Assess potential by building functional/technic al and leadership capability through a variety of techniques (experience, exposure, education).4- Leverage the Integrated Talent Management System (ITMS) to target development in role, succession plan, and prepare for future leadership transitions.5- Plan, manage, and optimize interactions and conflict within the team and across the enterprise, inclusive of internal and external stakeholders, and the BOSS.6- Set direction, guide, coach, provide feedback, and develop leaders of others to build a climate which supports sustainable performance, diversity, and continuous improvement across multiple levels of the organization. -
Customer Service Accounts Specialist - Bilingual/LeadBridgestone Americas Apr 2011 - Sep 2011Nashville, Tennessee, Us1- Drove rapid expansion for 5+ high-profile, top-ranked accounts in the Canadian market, with accolades securing strong distributor performance and creating mutually beneficial relationships. 2- Provides customer service contact to our independent dealer channel and the GCR store group in the areas of order procurement, processing and fulfillment. 3- Assist dealers with tracking shipments, resolving shipping claims, and researching pricing claims. 4- Provides customer service to both English and French speaking customers. -
Supply Chain Analyst I - Production PlannerBridgestone Americas Sep 2010 - Apr 2011Nashville, Tennessee, Us1- Capture and consolidate inputs from internal resources to coordinate development of product. Production schedule, and product launch date.2- Analyze data to predict the appropriate phase out of products, ensuring supply is available through the correct timeline without having leftover stock.3- Align with manufacturing strategy considering plant capacity constraints and determining capital investments needed for required inventory.4- Develop appropriate business continuity plans and supply solutions to support new product development.5- Analyze results of inventory impact on revenues and margins for warehouses and distribution centers.6- Assess and track demand activity to optimize inventory levels while increasing customer service levels. -
Customer Service Accounts Specialist – BilingualBridgestone Americas Feb 2009 - Sep 2010Nashville, Tennessee, Us1- Provides customer service contact to our independent dealer channel and the GCR store group in the areas of order procurement, processing and fulfillment. 2- Assist dealers with tracking shipments, resolving shipping claims, and researching pricing claims. 3- Provides customer service to both English and French speaking customers.4- Develop solutions to customer issues and concerns in timely, professional, proactive manner.5- Build customer relationships through both telephone and personal contacts.6- Develop value-added programs to provide to customers to build reputation of customer support.7- Build dealer loyalty through developing customer support culture of being one-stop source for all customer needs. -
Working Supervisor – Lebanon, Distribution Center OperationsBridgestone Americas Dec 2006 - Feb 2009Nashville, Tennessee, UsThe Responsibilities of this position were to support the Shift/Area Supervisors in determining work distribution and responsibilities for material handlers. This incumbent was also assisting in the training, directing, and motivating of material handlers. The incumbent was also to take an active part in order selection, receiving, and stocking. Others duties were also assuming the role of Area/Shift supervisor in his/her absence.1- Administration – 25% Daily responsibilities2- Shipping, Receiving, and Warehousing – 65% Daily responsibilities.3- Special Projects – 10% Daily responsibilities -
Inventory Control Clerk Team Lead - Lebanon Distribution Center OperationsBridgestone Americas Oct 2004 - Dec 2006Nashville, Tennessee, UsProcess Team Lead• Scheduled and conducted tire, automotive and promotional annual physical inventories.• Managed all records associated with inventory control according to document retention policy.• Accomplished tasks in accord with related distribution center KPI’s.• Monitored pallet quantity report and other tools to identify opportunities to maximize safe storage capacity.• Conducted special analysis on inventory projects, studied independently and in concert with corporate Logistics when necessary.Aisle Checks• Managed daily assignments of subordinates.• Assured that appropriate equipment, materials and supplies were readily available to perform checks.• Assessed the need for system redesigns or process changes to achieve objectives and improvement.• Assessed outcomes of aisle checks to identify trends of warehouse teammates or systemic problems.• Directed activities to inform and train teammates as needed to increase accuracy.• Identified opportunities for consolidation of bays.Personnel Admin• Supervised other inventory control personnel (analysts, checkers), directing and evaluating performance.• Determined personal growth needs and developed subordinates for opportunities to advance.• Oversaw all inventory control activity, assignments and guided the process to maximize efficiency.• Assured safe practices by subordinates in the process of related work.Other• Provided guidance to teammates on layout changes to improve efficiency.• Established cross-aisle configuration to best suit the changing needs of the warehouse.• Confirmed validity of customer claims and replenishment discrepancies.• Exchanged ideas and best practices with other facilities. -
Senior Material Handler - Lebanon Distribution Center OperationsBridgestone Americas Mar 2003 - Oct 2004Nashville, Tennessee, Us1- Significant Contributions: Established accurateness in Cycle Count, averaging 18% errors per Months to 4%, speeding up the OSD’s process, RGA’s, and Customer Claim’s at 1 million sq. ft. distribution center with inventory capacity over 1 million units, servicing approximately 2,000 customers on weekly shipment cycles.2- Significant Contributions: Rapidly assumed increasing, leadership responsibilities and abilities in daily selection. Averaging more than the standard daily production average for 20% in Passenger and TBR. -
Material Handler - Lawrenceville, Georgia - Distribution Center OperationsBridgestone Americas Aug 2001 - Mar 2003Nashville, Tennessee, UsSignificant Contributions: Rapidly assumed increasing, leadership responsibilities and abilities in daily selection. Averaging more than the standard daily production average for 20% in Passenger and TBR.
Dimitri Mouboukila-Poha, Ph.D. Education Details
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University Of PhoenixDoctor Of Management In Organizational Leadership/Information Systems And Technology -
Strayer UniversityProject Management -
Strayer UniversityInformation Technology -
The National Society Of Leadership And Success, Sigma Alpha Pi
Frequently Asked Questions about Dimitri Mouboukila-Poha, Ph.D.
What company does Dimitri Mouboukila-Poha, Ph.D. work for?
Dimitri Mouboukila-Poha, Ph.D. works for Bridgestone Americas
What is Dimitri Mouboukila-Poha, Ph.D.'s role at the current company?
Dimitri Mouboukila-Poha, Ph.D.'s current role is Team Lead at BRIDGESTONE AMERICAS.
What is Dimitri Mouboukila-Poha, Ph.D.'s email address?
Dimitri Mouboukila-Poha, Ph.D.'s email address is di****@****usa.com
What schools did Dimitri Mouboukila-Poha, Ph.D. attend?
Dimitri Mouboukila-Poha, Ph.D. attended University Of Phoenix, Strayer University, Strayer University, The National Society Of Leadership And Success, Sigma Alpha Pi.
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