Dimitri Y. Email & Phone Number

Zurich, Switzerland

Identifying and pursuing sales and new businessopportunities in the EMEA regionActing as a key point of contact for customers answeringqueries, offering advice, negotiating price and closingsales deals.

United Kingdom

#Sales Account Management• Successfully managed high-value key accounts supplying aircraft spare parts to major airlines with yearly sales targets over $15m• Consistently met and exceed sales targets using modern sales techniques such as SPIN, SNAP, Solution Selling• Traded aircraft spare parts and components using aviation marketplaces ILS, StockMarket.aero, Partsbase#Business Development• Established new contacts and sales opportunities during customer visits and… Show more #Sales Account Management• Successfully managed high-value key accounts supplying aircraft spare parts to major airlines with yearly sales targets over $15m• Consistently met and exceed sales targets using modern sales techniques such as SPIN, SNAP, Solution Selling• Traded aircraft spare parts and components using aviation marketplaces ILS, StockMarket.aero, Partsbase#Business Development• Established new contacts and sales opportunities during customer visits and attendance of industry exhibitions• Extensively utilized CRM & digital tools to facilitate salesprocess and maintain growing contacts database#Technical Knowledge• Comprehensive knowledge of aircraft parts and components, conditions, certification/technical documents and airworthiness regulations• In-depth understanding of IPC’s (Aircraft illustrated parts catalogue), alternative part numbers and airplanes types• Coached new employees on technical aspects of aircraft parts, use of ILS, Quantum Control, Stockmarket Show less

Brighton, United Kingdom

Key duties included:• Responsible for website testing for new programs and system updates• Supporting customers through email, phone and webchat, forum monitoring and capturing feedback. • Responsible for daily monitoring of the website for content management. • Work collaboratively with Project Management and IT team to ensure that support of new products is ready for launch day.• Assist with special projects by seeking out special information from other departments… Show more Key duties included:• Responsible for website testing for new programs and system updates• Supporting customers through email, phone and webchat, forum monitoring and capturing feedback. • Responsible for daily monitoring of the website for content management. • Work collaboratively with Project Management and IT team to ensure that support of new products is ready for launch day.• Assist with special projects by seeking out special information from other departments performing data analysis, creating documents, drafting letters and producing reports.• Assist in the development of processes and procedures Show less