Dimitria Dunn Email & Phone Number

Atlanta, Georgia

• Actively identify and coordinate the vetting process of potential Peer Leaders and volunteers. • Manage the administration, logistical, and execution of Alumni peer leader activities and peer support group meetings.• Maintain current and accurate data utilizing Salesforce, Blackthorn, and Workday platforms to ensure proper records and expense controls. • Serve as a point of contact for WWP veterans and their family members and refer them to appropriate WWP programs, staff, and… Show more • Actively identify and coordinate the vetting process of potential Peer Leaders and volunteers. • Manage the administration, logistical, and execution of Alumni peer leader activities and peer support group meetings.• Maintain current and accurate data utilizing Salesforce, Blackthorn, and Workday platforms to ensure proper records and expense controls. • Serve as a point of contact for WWP veterans and their family members and refer them to appropriate WWP programs, staff, and other organizations as resources. • Manage the compilation and turn-in of weekly updates from teammates to upper management. Show less

• Decreased client wait time by implementing a new lead sheet procedure.• First point of contact for clients ensuring to provide outstanding customer service.• Developed strong relationships with managers and staff, creating a cohesive and productive team.• Recognized for ensuring customer satisfaction by providing quick response times and follow-up.• Complete coordinator's checklist to include emailing contracts; creating files; setting up permanent master accounts.• Record… Show more • Decreased client wait time by implementing a new lead sheet procedure.• First point of contact for clients ensuring to provide outstanding customer service.• Developed strong relationships with managers and staff, creating a cohesive and productive team.• Recognized for ensuring customer satisfaction by providing quick response times and follow-up.• Complete coordinator's checklist to include emailing contracts; creating files; setting up permanent master accounts.• Record all activities in Delphi to include but not limited to permanent accounts, deposits, Passkey links and any other customer correspondence, etc.• Manage and upload weekly Meeting Scope survey Reports.• Implemented new strategies to improve efficiency when entering data into databases (Maestro/Delphi/Passkey).• Maintain central purchase order system for office supplies and order business cards for staff • Recognized as Employee of the Month for December 2017 Show less

Greater Atlanta Area

• Improved office efficiency by integrating a new filing system.• Developed strong relationships with managers and staff, creating a cohesive and productive team.• Scheduled, coordinated and maintained appointments for managers. • Organized all client files, ensure office supplies were stocked, and prioritized tasks assigned by executive staff. Responsible for lead catching via phone, email, ACVB, Starcite, CVENT, and distribute to appropriate sales manager by market… Show more • Improved office efficiency by integrating a new filing system.• Developed strong relationships with managers and staff, creating a cohesive and productive team.• Scheduled, coordinated and maintained appointments for managers. • Organized all client files, ensure office supplies were stocked, and prioritized tasks assigned by executive staff. Responsible for lead catching via phone, email, ACVB, Starcite, CVENT, and distribute to appropriate sales manager by market segment.• Reviewed group blocks for cutoff date extensions, and ensuring the group blocks are created and monitored correctly prior, during, and post the groups dates.• Participated in weekly staff, leadership, and weekly group pick-up meetings.• Provided administrative support to executive staff to include the general manager.• Managed all rooms’ only blocks. Show less

• Processed, modified and managed perspective guests/groups with future reservations and meeting space, and provided information about the facility inclusive of reservation policy and facility amenities. • Boosted office moral by implementing various team building exercises.• Received Certificate of Achievement for completing all necessary training and testing to be recognized as a Certified Hotel Sales and CateringPro Professional.

Columbus, Georgia

Ft. Benning, Ga

• Managed and coordinated the movement of individuals being deployed and redeployed as well as all the necessary equipment.• Handled all the training of personnel to ensure safety and on time processing.• Managing one's own time and the time of others, coordinated and managed the movement of over 25,000 individuals. Managed and maintained sensitive items with an operational value of $25 million during Operation Enduring Freedom. Motivated, mentored and supervised over 100 coworkers to… Show more • Managed and coordinated the movement of individuals being deployed and redeployed as well as all the necessary equipment.• Handled all the training of personnel to ensure safety and on time processing.• Managing one's own time and the time of others, coordinated and managed the movement of over 25,000 individuals. Managed and maintained sensitive items with an operational value of $25 million during Operation Enduring Freedom. Motivated, mentored and supervised over 100 coworkers to excel in operations. Processed and managed confidential information with discretion. Drafted, prepared, edited and maintained 576 excel reports over a span of 4 years.• Lauded by leadership for accuracy and timeliness. Appointed as Lead Call Center Operator providing superior customer service to traveling individuals utilizing Lotus Notes and Excel. Ensured desired logistics objectives, priorities, and schedules were met while continually coordinating with Environmental, Safety and other areas. Knowledge of principles and methods for moving people or goods by air U.S. Show less