Dimitrios Spanos Email & Phone Number

Thessaloniki, Central Macedonia, Greece

•Respond to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person, providing accurate and timely information about services, and policies.•Resolve Complaints: Handle customer complaints by identifying the issue, troubleshooting problems, and offering appropriate solutions or alternatives to ensure customer satisfaction•Handle Shipping and Delivery Inquiries: Provide information to customers regarding shipping options, delivery timelines, package tracking, and rates for courier and postal services.•Process Orders and Requests: Assist customers with placing orders, tracking shipments, processing returns, exchanges, or refunds, and updating account information as needed.

Thessaloniki, Central Macedonia, Greece

• One‐on‐one sessions mainly with children and teenagers dealing with ASD (autism spectrum disorders) as well as other developmental disorders.• Group activities of psychological aspect• Groups for social awareness and improvement of social interaction

Katerini, Central Macedonia, Greece

• Sessions with children and teenagers with ASD disorders and other developmental disorders and learning disabilities.• Parent counseling sessions• Psychological and learning support for children with special needs

Rethymno, Crete, Greece

200 Hours• Monitoring and active participation in daily intervention program for children with social and communication difficulties• Participation cognitive - behavioral drama groups• Administering and grading psychometric assessment test