Dimitrios Golas Email & Phone Number

Nj

- Inspect and assess vehicle damage ranging from minor fender-benders to extensive damage caused by major accidents, hurricanes, floods and other natural disasters-Estimate the cost of vehicle repairs, negotiate equitable settlements and issue payments-Work directly with other Adjusters and supervisors in a field environment while working with multiple external stakeholders such as body shops, rental partners, and parts providers.

Paramus, Nj

Oversee home theater department of 12 + employees in providing top-notch customer service and delivering on all aspects of the sales experience, including online sales, services, delivery, and installation solutions.• Utilize effective selling skills to build complex, connected solutions for customers while skillfully maintaining a balance of high service to a large volume of customers during peak hours.• Lead by example in consistently driving positive outcomes of key sales indicators within the department in support of revenue, margin, and net operating profit goals.• Seamlessly integrate partnerships and third party programs related to sales, requiring training of associates to ensure customer facing initiatives are impactful.• Provide meaningful coaching, recognition, and motivation as a way to effectively performance manage employees and drive overall store engagement.•Deliver on all aspects of the sales experience within your respective department through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions etc.).•Drive positive outcomes of key sales indicators within your department in support of Revenue, Margin, and NOP goals.•Integrate partnerships and 3rd party programs specific to sales, training, and customer facing initiatives to ensure seamless experience.•Engage customers using selling skills to build complex, connected solutions while maintain a balance of high velocity and high service.•Motivate, coach, recognize, and performance manage employees to reach their full potential.•Resolve complex customer issues.

North Arlington, Nj

• Overall store management, supervision, and policy implementation • Management: supervise, assign and direct activities of the store’s crew. Communicate information to store crew and supervisors in and open and timely manner.• Customer Service: assist customers with their questions, problems and complaints. Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all customers.• Merchandising/Presentation: price merchandise, stock shelves, reset departments following POGs adapting them to a particular store, organize and execute the display and signing of weekly, major promotional and seasonal merchandise.• Shrinkage: control use of register keys, securing door keys, alarm codes, and safe combinations. Execute locking of safe and security doors and setting of alarms when closing the store. Complete random cash verification's; journal tape checks; analyze Cashier Analysis Report. Identify and react to shoplifters, etc.• Operations: respond to MIS; review electronic journal; access, input, retrieve and analyze information from the computer; order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine; work reserve stock, etc.Skills: Problem Solving, Communication Skills, Business/Marketing Planning, Organizational Leadership, Team Building, Team Player, MS Windows, Fast Learner, Inventory, payroll, Handling Cash, Leadership, Sales & Marketing

North Arlington, Nj

-Works effectively with store manager and crew.-Supervise store crew; assign, direct, follow up.-Will open and/or close the store.-Effectively communicate info to management-Greet all customers with eye's, hi's, and help.-Handle all customer relations issues properly.-Merchandise presentation; displays, signing.-Handle all cash functions; keys, safe, registers-Conduct walk-through's of the store-Help with loss prevention techniques.-Train, develop, and evaluate hourly employees.-Establish emotional connections with customers.

North Arlington, Nj

-Kodak Certified Photo Technician-Demonstrated Strong Customer Service Skills-Main ringer and manage time of all photo orders-Stock shelves-In charge of all registers. (Change / Turn in's)