• Develop tools using both Microsoft Excel and the Python language through Jupyter to analyze data, from collectionto interpretation.• I keep abreast of new procedures to be implemented and prepare meetings and presentations with seniormanagers to inform them.• I am responsible for the production and updating data on the online platform of the Ministry of the Interior.• Respond to requests from organizations such as the Hellenic Statistical Authority that have to do with theproduction of knowledge and conclusions through the analysis of employee data.• I designed and implemented the digital org chart and am now responsible for its management, maintenance andupdating.• Ιn my years in the HR I have developed processes for more efficient collaboration with other departments.

• I created a unique Customer Relationship Management program using programming languages to improve business performance by better targeting both customer and business requirements.• I created the company's website and at the same time dealt with its promotion in both print and electronic press. Thus, the interest in the company increased by 35% and part of the interest was translated into new customers.• I maintained the proper operation of the business by maintaining its operating systems both in terms of hardware and software.

• I suggested new ideas that improved the handling of employee accounting obligations.• I digitized routine procedures following suggestions I submitted to executives, improving the day-to-day dealings with the company's employees.

• Ι answered more than 100 phone calls daily to inform and resolve questions about the services offered by the company. I received positive feedback from both the clients and the supervisor about the way I handled crises.• Throughout my shift, I kept in touch with both the customers at the stops and the driver so that the maximum possible service could be provided.