Dimitris Dionas Email & Phone Number
Who is Dimitris Dionas? Overview
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Dimitris Dionas is listed as Manager Systems and Digital Content at Northern Territory Government, a with 5874 employees, based in Darwin, Northern Territory, Australia. AeroLeads shows a matched LinkedIn profile for Dimitris Dionas.
Dimitris Dionas previously worked as Manager Systems & Digital Content at Northern Territory Government and Service Desk Coordinator/ ICT Project Coordinator at Northern Territory Government. Dimitris Dionas holds Bachelor'S Degree, Information Technology from Charles Darwin University.
Email format at Northern Territory Government
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About Dimitris Dionas
Competitive, proficient and goal-driven Information Technology (IT) expert. Equipped with a rich mixture of skills gained from training, practical experience and employment; an excellent track record on Program Development, Software/Hardware Maintenance and Systems Troubleshooting. Possesses significant IT Engineering capability focusing on architecture and enhancement of vital software systems in addition to outstanding analytical and problem solving skills; Fast-learner and confident with adept communication and organisational skills. Reliable leader and team-player in fast-paced operations with well-rounded work ethics. Systems Support | Problem Analysis | Project ManagementSoftware and Hardware Management | Help Desk Operations and Support | Software and Hardware Certification | SOE Development | SCCM
Dimitris Dionas's current company
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Dimitris Dionas work experience
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Manager Systems & Digital Content
Current
Service Desk Coordinator/ Ict Project Coordinator
Support Government/NT Libraries/Network Infrastructure/Customer Internet Services/Service Desk Supervisor/Projects.
Senior Systems Engineer
Support Government/Education Client Server/Network Infrastructure/SOE/Projects.
Server Engineer - Soe
Support Government/Education Client Server/Network Infrastructure/SOE/Projects.
Systems Engineer
Manage project activities, including the design and deployment of high-performing, reliable systems. Proactively identify opportunities for technological improvements through thorough analysis, detailed solution design, and ensuring successful implementation.Identify inefficient processes and procedures, propose and execute enhancements, and update or create new procedures as needed. Perform capacity analysis and reporting across both physical and virtual infrastructures, focusing on HP systems and multi-vendor virtualization technologies.Ensure all work is documented accurately and in a timely manner, adhering to required standards. This includes updating system documentation, managing Incident/Request/Problem tickets, and maintaining Asset and Configuration records, along with time reporting.Proactively monitor systems, respond to alerts and events, and carry out maintenance and patching activities. Ensure that systems maintain high levels of availability, reliability, integrity, security, and performance.Provide Level 4 incident and problem resolution (after escalation from the first three support tiers). Resolve assigned Incidents/Requests both on-site and remotely, while following Release and Change Management policies and procedures.
Kfc Store Manager
Kfc Assistant Manager
Software And Hardware Certification
Certified multiple devices, including laptops, desktops, and printers, for both Corporate and NT Schools environments. Certified numerous programs and applications for both environments, and developed corresponding documentation and installation plans.
Field Services Support
Provided 2nd/3rd level support, including coaching and up-skilling of the Service Desk team. Regularly communicated with Engineering and Field Support teams, handled Service Desk escalations, and contributed to the creation and updates of knowledge base articles.Performed network management for LAN, WAN, and wireless environments, while consistently meeting Service Level Agreement (SLA) requirements.
Helpdesk Support Officer
Carried out initial support duties to resolve service requests and incidents.Ensured that client is updated in a consistent and professional manner by timely and accurate documentation of work performed as well as accurate incident registration and classification.Provided 2nd/3rd Level Support including coaching and up-skilling of Service Desk. Liaised with Engineering/Field in providing technical and procedural support as an escalation point for the Service Desk.Assisted in creating and updating knowledge base articles. Participated in information sharing sessions within the team and other functional area.Maintained Services Level Agreement by regularly meeting account targets and goals.
Nightfill Manager
Colleagues at Northern Territory Government
Other employees you can reach at nt.gov.au. View company contacts for 5874 employees →
Karen O.
Colleague at Northern Territory GovernmentDarwin, Northern Territory, Australia
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KM
Katie Meehan
Colleague at Northern Territory GovernmentDarwin, Northern Territory, Australia
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JO
Jacob O'Brien
Colleague at Northern Territory GovernmentGreater Darwin Area, Australia
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ME
Marc Errington
Colleague at Northern Territory GovernmentAustralia
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GK
Georgina Kelly
Colleague at Northern Territory GovernmentDarwin, Northern Territory, Australia
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FK
Felicty Korman
Colleague at Northern Territory GovernmentDarwin, Northern Territory, Australia
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DH
Daniel Horwood
Colleague at Northern Territory GovernmentDarwin, Northern Territory, Australia
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CR
Carly Ross
Colleague at Northern Territory GovernmentAlice Springs, Northern Territory, Australia
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BW
Bingqian Wu
Colleague at Northern Territory GovernmentMuirhead, Northern Territory, Australia
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DC
Dianne Cantley
Colleague at Northern Territory GovernmentDriver, Northern Territory, Australia
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Dimitris Dionas education
Bachelor'S Degree, Information Technology
Diploma, Network Engineering
Certificate 4, Information Technology
Certificate, Project Management Fundamentals
Certificate, Customer Service Principles
Frequently asked questions about Dimitris Dionas
Quick answers generated from the profile data available on this page.
What company does Dimitris Dionas work for?
Dimitris Dionas works for Northern Territory Government.
What is Dimitris Dionas's role at Northern Territory Government?
Dimitris Dionas is listed as Manager Systems and Digital Content at Northern Territory Government.
Where is Dimitris Dionas based?
Dimitris Dionas is based in Darwin, Northern Territory, Australia while working with Northern Territory Government.
What companies has Dimitris Dionas worked for?
Dimitris Dionas has worked for Northern Territory Government, Nec Australia, Csg Limited, Yum! Brands, and Editure Group.
Who are Dimitris Dionas's colleagues at Northern Territory Government?
Dimitris Dionas's colleagues at Northern Territory Government include Karen O., Katie Meehan, Jacob O'Brien, Marc Errington, and Georgina Kelly.
How can I contact Dimitris Dionas?
You can use AeroLeads to view verified contact signals for Dimitris Dionas at Northern Territory Government, including work email, phone, and LinkedIn data when available.
What schools did Dimitris Dionas attend?
Dimitris Dionas holds Bachelor'S Degree, Information Technology from Charles Darwin University.
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