Dimitris Giouvarlakis Email & Phone Number

Greece

Greece

Thessaloniki, Central Macedonia, Greece

Drama, Greece

Managed end-to-end P&L operations for quarries, factory, administration, and sales. Led all IT operations for all companies to enhance operational efficiency. Enhanced business profitability by designing and managing yearly budgets and controlling staff members.• Implemented best management strategies and ensured >26% growth from 2018 to 2019 (Turnover €6.2M).• Increased business performance through restructuring of organization• Ensured operational excellence by installing SAP (FI, CO, SD, MM, and PP).• Maximized business performance by creating custom software for quarry production works.• Applied best growth and sales/marketing strategies that enhanced business revenue, sales performance, market share, and business value.

Kavalari, Thessaloniki, Greece

Managed the two largest projects of the group, including fresh SAP installation of 10 modules (SD, MM, WMS, HR, CO, CRM, PP, FI, QC, and BI) and transforming the logistics and warehouses departments' system wise and physical form. Steered the entire project operations from market research to blue prints to implementation and BI. Supported operations of 7 quarries, 4 factories (all in remote locations), and distribution to more than 85 countries worldwide. Streamlined business performance by expanding IT and telecom infrastructure, new servers, and new sites. Migrated and unified three different systems 2 based on SQL server and 1 on Oracle to one SAP Hana. Prepared SharePoint, MS Teams, and cloud services for several functions. Developed a team of four line managers to manage operations of warehouses/stock, MRP, logistics, and quality assurance.• Achieved performance excellence in delivering more than 5000 containers per year by transforming the company in terms of procedures, policies, physical order, and reporting, stock accuracy.• Closed contracts with suppliers both for IT and logistics in excess of EUR 2.5M per year.• Reduced operational costs by negotiating with all major players, including MSC, COSCO, MAERSK.• Executed all operations with greater quality by introducing QA systems for the first time in the group.• Carried out best possible benefits by recruiting important executives and senior professionals.• -Introduced and implemented the biggest innovation project using Artificial Intelligence - automated selection for tiles.• Created cloud-based help desk management solution to offer customizable tools to build customer service portal and internal knowledge base.• Created EDI solutions with major clients• Headed all operations associated with IT Service Desk customer care and services management and ensured 99% customer satisfaction rate.• Increased business revenue and profitability by designing and managing end-to-end budgetary operations.

Thessaloniki

Piloted IT and operations department for a tiles distributor with wholesale, retail, and franchisee channels. Directed all operations linked with ERP (Galaxy, Singular Logic), Database Servers (SQL Server 2012 2R), Oracle Server (Oracle 10g), and WMS (Aberon) - Warehouse management system. Performed as main point of contact for Administration of 9 windows servers, including MS exchange, IIS Server, application servers, and file servers.• Designed all MIS reporting for production, sales, distribution, expenses, P&L statements, and credit control.• Led total cycle of operations, including stock/warehouse management, order taking, and distribution/logistics.• Managed all distributing operations to more than 30 franchised stores all over Greece.• Ensured business continuity and growth through transformation of operations and IT and MIS department.• Upgraded basic IT infrastructure (servers, telecoms, ups systems) for operational excellence.

Project Manager, NAF Shipping – THESSALONIKI, GreeceManaging Director, Media Saturn – THESSALONIKI, GreeceAdministrative Director, Media Saturn – THESSALONIKI, GreeceIT & MIS Director, BOUTARI Wineries – THESSALONIKI, GreeceIT Administrator, Maritime Company (MCM Lines) – THESSALONIKI, GreeceHead of IT Studies, IIEK PYTHAGORAS – THESSALONIKI, GreeceIT Business Owner, Self Employed (Computers Ennoia) – NEOS MARMARAS, GreeceMIS Operator, Casino Magic - Porto Carras – NEOS MARMARAS, Greece

Master Of Science (M.Sc.)

Post Graduate Certificate

Bachelor Of Science (B.Sc.)