Experienced Customs Export Agent with 2+ years of experience in Logistics. Great reputation for training personnel, resolving complex problems, and improving customer satisfaction.Eager to be part of training personnel internally. Trained 4 colleagues and helped them with onboarding process. Additionally, took the initiative to document internal department processes which resulted on balancing workload, productivity, efficiency and team knowledge.Skilled in Social Media Networks, Search Engine Optimization (SEO), Marketing Management, Crisis Management, Negotiation, and Business Planning. Strong educational background with a Master’s Degree focused on Innovation & Tourism Marketing.