Dimitris Oikonomou Email & Phone Number

Zografou, Gr

Zografou, Gr

Athens, Attiki, Greece

As a Payments & Fraud Analyst I:Monitor and analyze payment transactions to identify potential fraudulent activities;Utilize fraud detection tools and techniques to identify suspicious patterns or behaviors and promptly investigate and escalate any potential fraud incidents;Conduct risk assessments on payment transactions and implement strategies to mitigate risks associated with fraudulent activities;Manage payment processing operations, including processing… Show more As a Payments & Fraud Analyst I:Monitor and analyze payment transactions to identify potential fraudulent activities;Utilize fraud detection tools and techniques to identify suspicious patterns or behaviors and promptly investigate and escalate any potential fraud incidents;Conduct risk assessments on payment transactions and implement strategies to mitigate risks associated with fraudulent activities;Manage payment processing operations, including processing payments, reconciling accounts, and ensuring compliance with regulatory requirements and industry standards;Investigate payment-related discrepancies, chargebacks, and disputes, and work collaboratively with internal teams and external stakeholders to resolve issues effectively;Work closely with the Customer Service teams to address payment-related issues and resolve customer inquiries in a timely manner;Stay updated on regulatory requirements and industry best practices related to payments and fraud prevention, ensuring compliance with relevant regulations and guidelines;Monitor systems and automations performance;Liaise with external payment service providers and financial institutions to optimize payment processes and mitigate risks;Collaborate with the Technology teams to continuously improve existing processes Show less

Athens, Attiki, Greece

As a Payments Agent I:• Perform checks on customers payments based on terms and conditions;• Determine fraudulent activity and act according to internal agreed procedures;• Access incidents and alerts and respond appropriately;• Monitor systems and automations performance;• Handle customer requests and queries from other departments;• Perform cash reconciliation;• Collaborate closely with tech teams and third-party providers.

Athens, Attiki, Greece

-Assist in detecting suspicious activity: Escalate cases to other departments, raise JIRA tickets, change withdrawals manually to other payment methods.-Approve Withdrawal Requests: Apply terms and conditions following department's rules and procedures, prioritize requests based on CRM level.

Athens, Attiki, Greece

Athens, Attiki, Greece

Athens, Attiki, Greece

Master Of Science - Ms - Political Communication, Politics In The Era Of The Internet, 9,40

⦾ Key Modules: Gender studies, Public Opinion and Democracy, Social Movements, Public Sphere, Public Communication and New Media studies.

Bachelor Of Science - Bs, Communication And Media Studies

Indicative research interests: ⦾ Social theory ⦾ Theory of Communication ⦾ Political Communication and ethical theory ⦾ Theory.