Dimitris Psyllos Email and Phone Number
While I started attending the Athens University of Economics while concurrently holding a job, as I discovered that computer science wasn't truly my passion.In 2019, I traveled to Santorini for seasonal employment, where I discovered and fell in love with the world of tourism. Following this experience, I decided to pursue formal education and delve into hotel work to deepen my knowledge.In 2023, I made the choice to expand beyond F&B, aiming to gain expertise in sales and reservations, seeking a comprehensive understanding of the industry.At the same time I graduated from Glyndwr University with a Bachelor's degree in Hospitality Tourism and Event Management.My educational journey has been complemented by hands-on experience in the field, solidifying my passion for the dynamic world of hospitality and tourism. I am dedicated to continuously expanding my expertise in both front and back office operations, as well as sales and reservations, with the goal of contributing significantly to the success of any hospitality venture.Throughout these years, I've developed skills in complaint management, teamwork, and I approach my work with increased dedication to meet my goals. In the future, I aspire to further explore both front and back office operations, and work my way up the hierarchy within a hotel.
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Reservations AgentMetaxa Hospitality Group Feb 2024 - PresentThíra, Southern Aegean, GreeceReservations Agent at Santo collection part of Metaxa Hospitality -
Reservation And Sales AgentHotel Operation Jan 2023 - Oct 2023Athens, Attiki, Greece•Worked directly with hotel owners and clients to negotiate custom vacation packages, including activities and transportation, which resulted in increased sales and upselling opportunities.•Handled bookings and inquiries through online platforms and PMS, ensuring smooth reservation flow and maximizing room occupancy.•Provided personalized concierge services via email and phone, tailoring vacation experiences to guest preferences, increasing satisfaction and loyalty.•Addressed and resolved guest complaints quickly while maintaining high service standards, minimizing negative feedback and ensuring client satisfaction. -
In Charge Of 363 Bar OperationGrace Hotel, Auberge Resorts Collection Apr 2022 - Sep 2022Thíra, Southern Aegean, Greece•Led the full operation of 363 Bar, including inventory management (warehouse and cellar), staff coordination, and client service.• Organized weddings and events, managing all aspects from bookings to guest communication, ensuring smooth and memorable experiences.• Handled customer complaints, reservations, and phone inquiries efficiently, maintaining high standards of service and client satisfaction. -
Pool Bartender & WaiterGrace Hotel, Auberge Resorts Collection May 2021 - Mar 2022Thíra, Southern Aegean, Greece• Took orders, craft beverages.• Attended to in-house guests.• Processed financial transactions securely.• Managed incoming calls professionally. -
Bartender & BaristaTres Jolie All Day Music Cafe Jun 2020 - May 2021Peristéra, Attiki, Greece• shift leader• inventory control• guest relation• financial transcaction procession
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Barista And WaiterSantorini Confetti Dessert Boutique Apr 2019 - Nov 2019Thíra, Southern Aegean, GreeceSome of my responsibilities:•Take orders•Prepare all the beverages•Establish and maintain pubic relations•Handling all financial transactions with customers
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Bartender And Barista (Trainee)Terra Petra Oct 2018 - Apr 2019Petroupoli, Attiki, Greece
Dimitris Psyllos Education Details
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Hospitality Tourism And Event Management -
Digital Marketing & Graphic Design
Frequently Asked Questions about Dimitris Psyllos
What company does Dimitris Psyllos work for?
Dimitris Psyllos works for Metaxa Hospitality Group
What is Dimitris Psyllos's role at the current company?
Dimitris Psyllos's current role is Reservations Agent at Santo Collection.
What schools did Dimitris Psyllos attend?
Dimitris Psyllos attended Wrexham Glyndŵr University, Ist College, A.c.t.a..
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