Actively support sales activities of, Account managers Energy Europeand the other Sales Support teams.Coordinate and execute proactive customer and installation specific proposalEnsure the functionality of proposed technical solutionsConsolidate information from expert stakeholdersEnsure that proposed solution fulfils customer requirementsOffer layouts and calculation templates development as well as offer library database maintenanceCascade product knowledge and training to the Area.Coordinate Area specific roll-out of new products in close co-operation with Product Management and Sales Manager.Support Product Sales to identify opportunities by using CRM and Qlikview analytics as well as overhaul prediction to grow business

Coordination of Field Service resources for scheduled maintenance, visits or other unplanned activitiesResponsible for the successful coordination relating to FS&WK activitiesEnsure that the work is executed according to Wärtsilä QSHE guidelines and customer site proceduresPlan activities, resources, spare parts, costs and time schedule for the work orderDiary management and coordination of field service personnel; matching available skilled personnel to jobsLiaising with customers to coordinate detailed schedules, parts, tools, authorizations and permits, and to formalize service bookingsCoordinate personnel when they are assigned on a work orderService follow-up; ensuring customer satisfaction and obtaining feedback, maintaining service record files and KPI’sAct as the contact person for the customer during the work orderFollow-up and report the status of the work order to the customer or relevant internal stakeholdersCollection of costs and preparation/issuing of invoicesIdentify and implement improvements through cost-efficient means

Responsible for a fleet of 30 LNG carriers equipped with 4-stroke dual-fuel enginesMonitoring of engines' performancePreparing maintenance plan for each contract in the assigned area of responsibilityPlanning and coordinating scheduled and unscheduled maintenance and overhaulsPlanning the resources and competencies for execution of field workBuilding and maintaining good communication with Contract Managers and customers, external providers and other stakeholders in the Wärtsilä organizationFollow up executed and postponed maintenance tasks and improvementsPreparing and monitoring maintenance budget for the annual contract budgeting on behalf of the customerAssisting in the development of company's toolsProper record-keeping of activities and contractual requirements, like quarter status reports