• Reaching out to prospects by email and phone• Qualifying inbound and outbound leads, creating opportunities and next steps for Account Executives• Create a positive first impression with prospects and customers by providing a world class experience• Using the company’s stack to log the activity and monitor my performance

• Building and maintaining a close rapport and working relationship with partners ranging from ISVs, Digital Agencies and GSIs to provide input to propositions that address the e-commerce market sector.• Identifying potential new partners and leading new partners' onboarding and enablement activities. • Owning channel sales strategy to create channel business (Run Rate)• Monitoring progress and implementing action plans to ensure the achievement of channel Partner objectives• Negotiating contracts and agreements with channel partners to ensure mutually beneficial terms and conditions• Facilitating clear and effective communication between the company and the channel partners to ensure a smooth flow of information and collaboration• Providing necessary support to channel partners, such as sales training, product information, marketing materials, and technical assistance

• Assisted in the identification, development, and evolution of sales team KPIs• Collaborating with clients to identify their evolving needs and proactively offering tailored solutions, fostering long-term partnerships and driving revenue growth• Analysing account metrics for upsell and cross-sell opportunities using data-driven• Conducting Churn and Retention Analysis• Collaborating cross-functionally with different departments to identify process bottlenecks and improvement areas, resulting in the implementation of solutions that improve overall operational efficiency

• Connected Dialectica’s clients to experts with deep industry knowledge from around the world.• Liaise with consulting clients to get a deep understanding of their business knowledge gaps and needs• Compile and share with our clients a high-quality expert profile briefing• Perform critical research into markets and companies around the globe• Managed up to 10 projects/month for a client base of strategy consultancies • Directed commercial operations with a six figure annual revenue• Drove a substantial 20% increase in recurring client base in 2022• Ensure our clients’ best interests throughout our collaboration while safeguarding their data and information

• Led a team of 5 people. Streamlined hotel operations by optimising processes, monitoring occupancy rates, and implementing efficient workflow procedures• Oversaw an annual budget of €25.000 and managed the project to replace all entertainment equipment, totaling €13.500 in costs, while achieving a cost reduction of 18% through negotiations with vendors• Developed and implement strategic partnership initiatives to drive revenue growth and brand awareness. • Negotiate and finalize partnership agreements, including terms, conditions, and mutually beneficial incentives.• Manage ongoing relationships with partners, ensuring deliverables are met and objectives are achieved• Increased sales by 35% in hotel ancillary services through business development.

• Handled guest reservations promptly and efficiently, ensuring accuracy and attention to detail• Collaborated with various departments to ensure seamless guest experiences, including coordinating with the accounting and sales teams• Processed payments and sending confirmation details to customers• Sold and promoted reservation services• Maintained the in-house reservations systems

• Maintained security and telecommunications systems, operated PoS systems• Documented and communicated various actions, irregularities, and continuing needs• Scheduled appointments and maintained appointment calendar• Coordinated meetings and organized catering and room bookings• Ordered office supplies, managed digital and hard-copy filing systems

• Political Consultant and Legislative Assistant while completing military obligations

• Ensured that the service is at all times performed in a professional manner.• Ensured that all guest wishes are met so far as is reasonably possible• Welcomed, sat and took food orders from guests in the Restaurant.